Optum Urology - Fishkill, NY
Urology • Poughkeepsie, NY
About
Optum Urology - Fishkill is a urology clinic located in Fishkill, NY, offering urological services. The clinic is part of Optum Medical Care, a physician-led organization that provides specialty care with administrative and clinical support from Optum.
Clinic Type
Urology
Address
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Phone
1-877-292-4040
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Premier Urology - Poughkeepsie, NY): 4.5 out of 5 (378 reviews)
- Vitals (Dr. Jason S. Krumholtz, Fishkill, NY): 3.9 out of 5 (17 ratings)
- Birdeye (Optum Urology - Cortlandt Manor): 5.0 out of 5 (9 reviews)
- Promallu (Optum Multi-Specialty - Poughkeepsie): 2.3 out of 5 (88 reviews)
- Zocdoc (Optum Poughkeepsie Urgent Care): 4.62 out of 5 (not provided in snippet)
Patients praise
- Some providers/directions reported as professional and caring (e.g., Dr. Grimaldi)
- Urology-related Birdeye profile shows high rating in at least one location (Optum Urology - Cortlandt Manor)
- Some reviews indicate good bedside manner/wait-time ratings in non-urology Optum Poughkeepsie urgent care listing
Common complaints
- Customer service and access problems reported broadly for Optum patients in Hudson Valley (wait times, appointment difficulty, phone system/call center)
- Billing issues reported (inaccurate/double billing, unexplained fees)
- Staffing/workflow and communication problems (prescription/access issues, staff mishandling paperwork, lack of responses)
- Lower ratings/negative patient experiences on some aggregated Optum Poughkeepsie reviews/pages
"“Ordalita De Castro… (Optum Urology - Cortlandt Manor) … 5.0 star rating with 9 reviews.”"
— Birdeye listing for Optum Urology - Cortlandt Manor"“Patients… are struggling with inaccurate medical bills, poor customer service and declining quality of care.”"
— lohud (survey said / Hudson Valley billing woes and declining care)"“More than one-third of respondents said they’d experienced ‘serious customer service issues’… particularly with Optum’s centralized phone system… wait times that can extend to several hours.”"
— Times Union (Congressman Pat Ryan releases Optum Health survey results)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UPS Facilities Map - Optum — Apr 5, 2026
- Urology - Find a Doctor - Northwell Health — Sep 6, 2025
- Medical Assistant Cardiology Jobs in Newburgh, NY - ZipRecruiter — Dec 7, 2025
- Optum Medical Care PC - Find a Doctor | Northwell Health — Jun 6, 2026
- Dr. Ruth Blash, MD, Fishkill, NY | Internist | Get Virtual Care - Zocdoc — Sep 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Poughkeepsie
Premier Medical Group of the Hudson Valley offers urology services in the Hudson Valley, with a primary presence in Poughkeepsie, NY. The practice provides comprehensive urology care across multiple locations (including Poughkeepsie and Fishkill) as part of its broader multi-specialty services (gastroenterology, gynecology, internal medicine, etc.). They operate from 2010, are based in Poughkeepsie, and employ a sizable team. For urology-specific care, you can contact their Poughkeepsie office or associated locations (e.g., 243 North Road, Poughkeepsie, NY 12601; or 969 Main Street, Fishkill, NY 12524) and reach them at 845-437-5000 or 845-483-5852.
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