Assisted Living - Powell Valley Healthcare
Assisted Living & Geriatric Care • Powell, WY • Since 1952
About
Powell Valley Healthcare (Powell, Wyoming) offers comprehensive senior care and support services, including Powell Valley Care Center and The Heartland Assisted Living. The system operates a 25-bed critical access hospital, various physician clinics (specialties listed), and an Emergency Services department with Fast Track Walk-in Care. They provide long-term care and assisted living options alongside general medical services such as orthopedics, cardiology, oncology, spine surgery, mental health, women's health/OB-GYN, family medicine, and emergency care. If you’re seeking assisted living in Powell, PVH likely has options within its care network.
Clinic Type
Assisted Living & Geriatric Care
Address
639 Ave H, Powell, Wyoming
Phone
307.754.2267
complaint@jointcommission.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3/5 stars (Google-based reviews) (6 reviews)
- U.S. News & World Report (Nursing Home): 3/5 stars (N/A)
- NursingHomeDex (Nursing Home): 2/5 stars (N/A)
Patients praise
- Recent recognition for customer experience (2026 award)
- Staff appreciation for being caring and dedicated in certain testimonials
- Reports of engaging activities for residents in the care center
- Heartland residents reporting high satisfaction with care and services
Common complaints
- Reports of neglect and poor hygiene standards in the nursing facility
- Historical concerns regarding staff misconduct, communication, and responsiveness
- Regulatory findings of deficiencies related to resident abuse and accident hazards (2023-2025)
- Criticism of hospital administration and specific clinic departments like pain management and post-operative care
"If I were rating your hospital on a scale of 1 to 10, I’d give it a 100. Everyone has been awesome, and they have all went above and beyond."
— Testimonial on Powell Valley Healthcare website"One visitor described a distressing experience at the emergency room, citing locked doors and extremely rude staff, which they felt contributed to a personal tragedy."
— Summary of negative feedback on MyCaringPlanSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Heartland Assisted Living in Powell, WY - Senior Care Authority — Mar 11, 2026
- Powell Valley Healthcare: Home — Jan 5, 2026
- Leadership - Powell Valley Healthcare — Aug 18, 2025
- PVHC Earns Second 5-Star Rating from CMS - Powell Valley Healthcare — Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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