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About

Powell Valley Healthcare (PVHC) is a nonprofit, 43-employee healthcare system based in Powell, Wyoming, founded in 1952. It operates a 25-bed critical access hospital and multiple physician clinics with specialties in orthopedics and sports medicine, cardiology, oncology, spine surgery, mental health, and more. Additional services include Powell Valley Care Center, The Heartland Assisted Living, and Fast Track Walk-in Care within the Emergency Services department. PVHC serves the Big Horn Basin and provides comprehensive orthopedic and sports medicine care through its physician network and hospital facilities.

Clinic Type

Orthopedics & Sports Medicine

Address

777 Avenue H, Powell, Wyoming 82435, US

Phone

307.754.2267

Email

complaint@jointcommission.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedics & Sports Medicine
  • Orthopedic surgery
  • Sports medicine
  • Total Joint Program
  • Concussion management
  • ImPact baseline testing
  • Free sports injury clinic
  • Athletic trainer services
  • X-rays on site
  • MRI and CT scans available

Technology & Equipment

  • on-site X-rays
  • MRI
  • CT scans
  • Total Joint Program
  • concussion management program
  • ImPact baseline testing

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Vitals (for Dr. William J. Jarvis): 4.3 out of 5 stars (based on 13 ratings) (13)
  • Centers for Medicare & Medicaid Services (CMS): 5-Star Patient Survey Rating (CMS) (N/A)

Patients praise

  • Recent high patient satisfaction ratings, including a 5-Star CMS rating for patient experience in 2026
  • Accessible orthopedic and sports medicine care with fellowship-trained expertise
  • Strong communication scores regarding doctors and nurses, exceeding national averages
  • High recommendation rates from patients (81%)

Common complaints

  • Historical lawsuits related to substandard care from a former surgeon (circa 2014) which led to bankruptcy proceedings
  • Isolated reports of poor administrative experiences, including billing/insurance issues, scheduling difficulties, and perceived unprofessionalism in certain departments like the pain clinic and post-operative care

"Powell Valley Healthcare (PVHC) has once again been recognized among the nation’s top hospitals for patient experience, earning a 5-Star Patient Survey Rating from the Centers for Medicare & Medicaid Services (CMS) for the second time in the past two years."

Powell Valley Healthcare Official Press Release (June 2026)

"Patients have given Dr. Jarvis an average rating of 4.3, reflecting their confidence in his orthopedic and sports medicine care."

Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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