Primary Care Doctors & Clinic in Prescott, Arizona
Primary Care • Prescott, AZ
Clinic Type
Primary Care
Address
743 Miller Valley RD, Prescott, AZ 86301
Phone
(928) 777-9600
info@optimamed.com
Opening Hours
Monday–Thursday 8 a.m. – 5 p.m.; Friday 8 a.m. – 2 p.m. ( Prescott location )
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades (Dr. Gerald Muncy): 4.6 out of 5 stars (80 reviews)
- Healthgrades (Sharon Lee-Roeder): 4.9 out of 5 stars (139 reviews)
- Birdeye (Prescott Complete Care): 4.9 out of 5 stars (886 reviews)
- Tebra (Grace Swanson): 4.95 out of 5 stars (91 reviews)
- Real Patient Ratings (Desiree Welsch): 4.8 out of 5 stars (666 reviews)
- Birdeye (Dignity Health, Yavapai Regional Medical Group): 2.8 out of 5 stars (20 reviews)
Patients praise
- Providers are frequently described as caring, empathetic, and excellent listeners
- Many patients report feeling heard and not rushed during appointments
- Staff is often praised for being professional and helpful in many clinics
- Some clinics offer convenient same-day appointments or thorough, unhurried visits
Common complaints
- Difficulty reaching office staff via phone
- Long waits for appointments
- Administrative/billing issues or confusion
- Perceived impersonal care in some large health systems
"Sharon is the best physician I've ever had! Easy to talk to, listens to your concerns, and explains everything. I never feel rushed with my visits and she shows genuine concern for my health."
— Healthgrades review for Sharon Lee-Roeder"One of the things I really like about Prescott complete care and Grace is that they don’t double book and that appointments are always on time."
— Tebra review for Grace Swanson"Have been trying reach them for weeks they don’t return my calls, no one answers the phone, the front office misplaces my information and overall go somewhere else"
— Google review for Prescott Family Practice via BirdeyeSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Primary Care Doctors & Clinic in Prescott, Arizona | Optima Medical — Jun 12, 2026
- Dignity Health, Yavapai Regional Medical Group Family Medicine — May 20, 2026
- Family Medicine in Prescott, AZ | First Choice Medical Center — May 31, 2026
- Primary Care at Polara Health: Accessible, Trusted Care for Yavapai ... — Feb 5, 2026
- Your Partner in Health: Primary Care Physicians in Yavapai County — Jun 2, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Prescott
Prescott Complete Care is a small Prescott, Arizona-based primary care practice established in 2019. As a partnership with a whole-person health approach, they offer primary care services, telemedicine, and patient resources. The team includes founders/owners and clinicians (4 total employees). Services emphasize convenient access and better primary care delivery to the community, including appointment scheduling via their site. Contact: (928) 237-1787 or (928) 458-5723. Website: prescottcompletecare.com.
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