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About

Northern Light A.R. Gould Hospital (formerly The Aroostook Medical Center) is a nonprofit, acute-care hospital in Presque Isle, Maine, part of the Northern Light Health network. Key details: - Location: Presque Isle, Aroostook County, Maine - Type: Non-profit hospital; Level II emergency department - Beds: 161 total (89 at A.R. Gould Memorial Hospital, 72 at Aroostook Health Center) - Services: Broad offerings including advanced cancer care, cardiology, dialysis, sleep medicine, imaging, emergency, orthopedics, primary and pediatric care, OBGYN, and mental/behavioral health - Dialysis: Provided as part of the hospital’s renal/vascular services - Staffing: 60+ physicians on active medical staff; 1,000+ employees - History: Founded in 1912; named after Senator Arthur R. Gould - Contact: 207-768-4000 - Website: northernlighthealth.org/a-r-gould-hospital If you’re specifically researching Northern Light dialysis services, this hospital network offers dialysis within its integrated care system, and ARGould Hospital is a primary location in Presque Isle.

Clinic Type

Dialysis

Address

23 North Street, Northern Light Health Center, Suite 5, Presque Isle, ME 04769

Phone

207-768-5863

Email

hrservicecenter@northernlight.org

Opening Hours

6 am – 4:30 pm (typical hours shown; verify for specific days)

Services Offered

  • Dialysis
  • Dialysis Center
  • Patient Care Services

Insurance & Payment

Not specified on page

Billing help available, Price transparency (Standard Charges)

Languages Spoken

  • English

Pricing

  • Hours and location provided; price transparency link available

FAQs

What are the hours of operation?

6 am - 4:30 pm (typical hours shown on page)

Hours of Operation

6 am - 4:30 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Northern Light A R Gould Hospital): Patient Experience Rating: 63% (Not stated on result snippet)
  • Momentary Labs (Northern Light A R Gould Hospital): Overall star rating: 3 out of 5; 63% would definitely recommend; 70% rate experience 9 or 10 (254 patient surveys (18% response rate))
  • Nursa (Northern Light A R Gould Hospital): Google rating: 3.30 (124 reviews)

Patients praise

  • Higher patient-reported communication (nurse and doctor communication scores reported via CMS/HCAHPS-derived sources)
  • A substantial share of respondents say they would definitely recommend the hospital

Common complaints

  • Individual patient complaints about scheduling/payment issues and lack of responsiveness/insufficient check-ins during care
  • Individual patient complaint about communication difficulties (hearing impairment/masks) and being dismissed

"“Refused to even schedule a mri appointment… refused call the doctor… so long as I payed in full before appointment…”"

localitybiz.com review snippet

"“Today he's gone the entire day without once seeing his doctor… Absolutely disgusted with the level of care and service.”"

localitybiz.com review snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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