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About

Northern Light AR Gould Hospital (formerly The Aroostook Medical Center) is a nonprofit acute care hospital in Presque Isle, Maine, part of the Northern Light Health network. Key details: - Location: Presque Isle, Aroostook County, Maine - Type: Non-profit hospital; private ownership - Network: Northern Light Health - Opened: 1912 - Beds: 161 total (89 at the AR Gould Memorial Hospital, 72 at the Aroostook Health Center) - Emergency: Level II trauma center; helipad on site - Staff: More than 1,000 employees; over 60 physicians on staff - Services: Advanced cancer care, cardiology, dialysis, sleep medicine, imaging, emergency care, orthopedics, primary and pediatric care, OB/GYN, and mental/behavioral health - Address: 140 Academy Street, Presque Isle, ME 04769 (HQ) - Contact: 207-768-4000 Aliases: Aroostook Medical Center (historic name), ARG (Northern Light AR Gould Hospital) Website: northernlighthealth.org/a-r-gould-hospital

Clinic Type

Hospice Care

Address

140 Academy Street, Presque Isle, ME 04769

Phone

207-768-4000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Hospice Care
  • Home Health Services
  • Pediatric Care
  • Primary Care
  • Womens Health
  • Care Centers & Services

Insurance & Payment

Languages Spoken

FAQs

What hospice services are offered by Northern Light Home Care & Hospice?

Hospice Care is offered for terminal diagnoses or when considering stopping curative treatments; it is part of Northern Light Home Care & Hospice’s hospice program.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS data (via Momentary Labs): 3 out of 5 stars (overall patient satisfaction) (254 completed surveys)
  • Leapfrog Group: 82% willingness to recommend

Patients praise

  • strong nurse communication scores compared to national averages
  • effective doctor communication reported by many patients
  • cleanliness ratings above national average

Common complaints

  • long emergency room wait times
  • difficulties with billing and payment policies
  • concerns regarding staff responsiveness and communication
  • perceived lack of documentation or follow-up coordination

"This place makes it clear it only cares about money... I've got one last appointment... I'll be traveling along ways to seek proper treatment elsewhere."

LocalityBiz User Review

"Very slow for coming in with severe high blood pressure possible heart attack and sitting here for 4 hrs..."

Yelp User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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