Northern Light Rehabilitation - Northern Light AR Gould Hospital
Physical Therapy • Presque Isle, ME • Since 1912
About
Northern Light AR Gould Hospital (formerly The Aroostook Medical Center) is a non-profit acute-care hospital in Presque Isle, Maine, part of the Northern Light Health network. Key points: - Location: Presque Isle, Aroostook County, Maine; headquarters at 140 Academy Street. - Type and funding: Non-profit hospital with a Level II trauma center, part of Northern Light Health. - Size: About 161 beds (89 at AR Gould Memorial Hospital, 72 at the Aroostook Health Center) and a large medical staff (60+ physicians) with 1,000+ employees. - Services: Broad range including advanced cancer care, cardiology, dialysis, imaging, emergency, orthopedics, primary and pediatric care, OBGYN, and mental/behavioral health. - History and status: Opened in 1912; formerly TAMC; operates under a local volunteer board of trustees; helipad available. - Contact: Phone 207-768-4000; website northernlighthealth.org/a-r-gould-hospital. If your focus is Northern Light Rehabilitation, this hospital is the parent facility offering comprehensive services, including rehabilitation as part of the Northern Light Health system based in Presque Isle.
Clinic Type
Physical Therapy
Address
140 Academy Street, Northern Light AR Gould Hospital, #1 Presque Isle, ME 04769
Phone
207-768-4735
hrservicecenter@northernlight.org
Opening Hours
Monday: 8 am – 4:30 pm; Tuesday: 8 am – 4:30 pm; Wednesday: 8 am – 4:30 pm; Thursday: 8 am – 4:30 pm; Friday: 8 am – 4:30 pm; Saturday: Closed; Sunday: Closed
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours of operation?
Monday–Friday 8 am to 4:30 pm; Saturday and Sunday Closed.
Where is the clinic located?
140 Academy Street, Northern Light AR Gould Hospital, #1 Presque Isle, ME 04769.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (via CMS HCAHPS): 70% of patients rated their care as a 9 or 10 (N/A (HCAHPS survey data))
- Leapfrog Group (Elective Outpatient Surgery): 82% of patients rated the facility highly; 76% willing to recommend (N/A (OAS CAHPS survey))
- SeniorHealthDatabase: 2/5 stars (N/A)
- Nursa (clinician reviews): 3.30/5 stars (124 reviews)
Patients praise
- Some patients express high satisfaction with specific physicians and surgical outcomes
- Positive experiences noted regarding prompt emergency response in certain instances
- High marks in elective outpatient surgery satisfaction surveys for staff facilities and communication
Common complaints
- Reports of poor bedside manner, communication, and responsiveness from nursing staff
- Concerns regarding billing processes and payment requirements for medical procedures
- Long emergency department wait times and reports of fragmented communication with patients
- Documented instances of medical malpractice, including a significant $23 million verdict in 2026 and a pending lawsuit related to alleged negligence in patient care
- Specific complaints about lack of coordination in documenting patient history and follow-up plans
"I don't care what anyone else has to say about this place alls I know is for my recent kidney attack this place was like greased lightning... Eey quick very professional..then the ICU unit all nurses all personal in that department very professional..caring and knowledgeable."
— MyHospitalNow.com"This place makes it clear it only cares about money refused to even schedule a mri appointment witch they said was needed without full payment on the spot dispite the fact I offered to make a down payment... no effort to help or listen just dismissed and left to suffer."
— LocalityBiz"On Thursday, an Aroostook County jury found that Northern Light Health had committed medical malpractice, through several employees who treated Giordano, by failing to fully interpret the scan and his later complaints... Giordano was awarded $23.1 million in damages."
— Sun JournalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Maine hospital expands stroke prevention and cardiac imaging services - Becker's Cardiology — May 8, 2026
- Allergy immunotherapy services return to the region - The County — Sep 5, 2025
- AR Gould Finishes LINAC Replacement — Nov 14, 2025
- Patients receive enhanced treatments on new linear accelerator - The County — Nov 12, 2025
- Jury awards $23M to paralyzed Madawaska man, ruling Northern Light Health negligent - The County — Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Presque Isle
County Physical Therapy (County Physical Therapy, LLC) operates four physical therapy offices in Maine, including locations in Caribou and Houlton, with a presence in Presque Isle via regional service footprint and the broader county-wide network. Key details: - Headquarters: Houlton, ME; part of a private healthcare group with ~14 employees across 4 offices - Services: Physical therapy, occupational therapy, athletic training, custom orthotics, workplace/ wellness services - Recent development: Acquired by Access Physical Therapy & Wellness in December 2024 (expands the practice footprint) - Contact/locations: Main Maine hubs include Houlton and Caribou offices; general inquiries via info@countypt.com or local phone numbers listed - Online presence: Website countypt.com; modest traffic; U.S.-based user base If you’re seeking Presque Isle-specific PT services under County Physical Therapy, the brand is regionally represented in northern Maine (Caribou/Houlton area) and has been expanding through acquisition, which may affect service areas or partnerships in nearby towns. For exact Presque Isle availability, consider contacting the main office or checking the website for updated office locations and services.
Comparing your options?
See other physical therapy clinics in Presque Isle, or search the full directory by insurance, ratings, and more.