Franklin Primary Health Center, Inc. | Alabama Department of ...
Behavioral Health • Prichard, AL
Clinic Type
Behavioral Health
Address
South Wilson Avenue, Toulminville, Mobile County Commission District 1, Prichard, Mobile County, Alabama, 36610, United States
Phone
800-499-1816
amanda.somdal@mh.alabama.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is the level of care?
Level I: Outpatient Treatment (Adult)
Photos
What Patients Say
Overall sentiment across review platforms: negative
- findrecoverynow.org: 3.6/5 stars (aggregated score) (153 reviews)
Patients praise
- Some patients have reported that individual doctors and nurses can be fantastic or great
Common complaints
- Unprofessional and rude staff, particularly at the front desk
- Difficulty scheduling appointments and reaching staff by phone
- Long wait times and concerns regarding communication efficiency
- Dissatisfaction with billing and administrative processes
- Allegations of poor quality of care or mismanagement of medical issues by some providers
"This clinic is the worst pediatrics doctor office I have ever seen. They never return calls, don’t send in prescriptions... the staff is unprofessional and less than mediocre."
— findrecoverynow.org"The people at this facility lacks etiquette, and do not know how to communicate professionally without yelling. The front desk personnel don’t look presentable to work at all."
— localitybiz.comSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Franklin Primary Health Center, Inc. Hosts “Making Spirits Bright in Prichard” Holiday Health Event – The Business View — Jun 25, 2026
- Franklin Primary Health Center Earns ACGME Accreditation to launch a new Family Medicine Residency Program – The Business View — Jun 25, 2026
- Mobile County’s Community Health Centers 1-28-26 - Mobile County Health Department — Jan 28, 2026
- Franklin Primary to hold Christmas health fair in Prichard | Western Panhandle — Nov 25, 2025
- Franklin Primary in Mobile schedules colorectal cancer, other health screenings | WKRG.com — Mar 26, 2026
Information sourced from the clinic's website as of July 10, 2026.
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