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510 S Wilson Ave - Franklin Primary Health Center

HIV/AIDS Care • Prichard, AL

About

Summary: - Franklin Primary Health Center, Inc. is a private hospitals and health care provider based in Roswell, GA, with additional offices in Mobile, AL. - Services include family medicine, adult medicine, pediatrics, OB/GYN, dentistry, optometry, mammography, labs/X-ray, telehealth, immunizations, nutrition, behavioral health, substance abuse treatment, school-based health center, and more. - Location details relevant to the query: main address in Roswell (5080 Old Ellis Pt, Roswell, GA 30076) and Mobile locations (1303 Dr Martin Luther King Jr Ave, Mobile, AL 36603; Mobile, AL). - Operation: active, private; about 14 employees; annual revenue around $19.9M; total funding ~ $195K (noted grant in 2020). - Access: aims to provide primary and preventive care for all patients, including dental and vision, with a free discount for qualified individuals. Notes for the user’s query (510 S Wilson Ave - Franklin Primary Health Center Prichard): - The provided records do not list an address at 510 S Wilson Ave in Prichard for Franklin Primary Health Center. The known locations are in Roswell, GA and Mobile, AL. If you need a Prichard-specific location, please share additional details or a link for verification.

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Clinic Type

HIV/AIDS Care

Address

10 S Wilson Ave, Prich 36610, United States

Phone

(251) 301-7011

Email

info@franklinprimary.org

Opening Hours

Adult Medicine: Monday – Friday, 8 a.m. – 5 p.m. (and various other service hours listed across departments in the page)

Website

https://franklinprimary.org/locations/510-s-wilson-ave/

Telehealth

https://franklinprimary.org/health-care-services/telehealth/

Emergency Care

Emergency care available (under Franklin Primary Health Center)

Services Offered

adult medicine
HIV/AIDS testing and treatment
medical social work
behavioral health
substance abuse services
medication assistance

Technology & Equipment

telehealth
hiv aids

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Adult Medicine?

Adult Medicine: Monday – Friday, 8 a.m. – 5 p.m.

What services are offered at Dr. Albert Thomas Medical Center?

Adult medicine, HIV/AIDS testing and treatment, medical social work, behavioral health, substance abuse services, and medication assistance.

Is there walk-in or same-day appointments?

Walk-ins & same-day appointments welcome.

How can I contact the clinic by email?

info@franklinprimary.org

Social Media

Facebook

Photos

What Patients Say

Overall sentiment across review platforms: negative

ehealthscores.com: 3.0/5.0 (based on limited ratings) (2)

Patients praise

Isolated positive experiences with specific individual staff members or pharmacists

Common complaints

Rude, unprofessional, and apathetic staff demeanor
Difficulty reaching the facility by phone or getting calls returned
Long wait times and inefficient service processes
Complaints regarding physician bedside manner and lack of competence
Issues with medical record handling and referrals
Unsanitary facility environment

"The people at this facility lacks etiquette, and do not know how to communicate professionally without yelling. The front desk personnel don’t look presentable to work at all."

— LocalityBiz User Review

"It seems like everyone has given up on this place including the staff and management. So sad... it's almost impossible to get anyone on the phone to schedule an appointment or speak with a nurse."

— FindRecoveryNow User Review

"The worst experience from beginning to end. ... Was treated with disrespect and annoyance by the support staff. The Dr. ... was condescending and rude."

— LocalityBiz User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].