424 S Wilson Ave - Franklin Primary Health Center
Pharmacy • Prichard, AL
About
Summary: - Franklin Primary Health Center (Franklin Primary Health) is a private Hospitals and Health Care provider offering family and adult medicine, pediatrics, dentistry, optometry, ob/gyn, mammography, pharmacy, diagnostic labs/x-ray, telehealth, immunizations, behavioral health, substance abuse treatment, nutrition, school-based health services, and more. - Focus: primary and preventive care for the entire family, including dental and vision; accepts patients regardless of status/financial stability (free discount for those who qualify). - Location: headquartered in Roswell, Georgia, USA, with three offices listed (Roswell, GA; Mobile, AL – Dr. Martin Luther King Jr Ave; Mobile, AL). - Operations: Private, active; employs about 14 people; annual revenue ≈ $19.92M; total funding ≈ $195k (grant from Delta Dental Community Care Foundation in 2020). - Contact/Access: Main page at franklinprimary.org; phone numbers listed in profiles include 251-432-4117. Relevance to query (424 S Wilson Ave - Franklin Primary Health Center Prichard): - Based on available data, Franklin Primary Health operates primarily out of Roswell, GA, and Mobile, AL locations. - If you need services or appointment information for a location in Prichard, AL, consider contacting the organization via their site or the Mobile/Alabama offices to confirm whether they operate or have services at 424 S Wilson Ave, Prichard.
Clinic Type
Pharmacy
Address
424 S Wilson Ave, Prichard, Alabama
Phone
251-452-1442
info@franklinprimary.org
Opening Hours
Pharmacy: Monday – Friday, 8 a.m. – 5 p.m.
Telehealth
https://franklinprimary.org/health-care-services/telehealth/
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does Aiello/Buskey Medical Center provide at this location?
Adult medicine, HIV/AIDS/SIDA testing, medical social work, behavioral health care, and medication assistance.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- FindRecoveryNow.org: 3.6 out of 5 stars (153 reviews)
- Indeed.com: 2.8 out of 5 stars (employee reviews) (43 reviews)
Patients praise
- Some patients noted the doctors and nurses themselves were fantastic or caring
- The organization maintains Patient Centered Medical Home (PCMH) recognition for several sites
- Joint Commission accreditation status is reported for the organization
Common complaints
- Difficulty scheduling appointments and reaching staff by phone
- Unprofessional, rude, or apathetic customer service from front desk personnel
- Long wait times and organizational disorganization
- Concerns regarding communication of medical records and prescription handling
- Perceived lack of concern for patient needs
"The people at this facility lacks etiquette, and do not know how to communicate professionally without yelling. The front desk personnel don’t look presentable to work at all."
— LocalityBiz customer review"It seems like everyone has given up on this place including the staff and management. So sad... it's almost impossible to get anyone on the phone to schedule an appointment or speak with a nurse. You'll experience lackluster professionalism, poor customer service..."
— FindRecoveryNow.org customer review"i tried this hospital despite the negative reviews and the doctors and nurses are fantastic but the front desk attendants should be working at a gas station instead or something..."
— LocalityBiz customer reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- 424 S Wilson Ave - Franklin Primary Health Center — Aug 6, 2025
- Franklin Primary Health Center, Inc. - Medicare — Jun 11, 2026
- Ryan White Part B and ADAP Provider Locations — Nov 13, 2025
- Franklin Primary Health Center, Inc. Hosts “Making Spirits Bright in Prichard” Holiday Health Event – The Business View — Jun 25, 2026
Information sourced from the clinic's website as of July 10, 2026.
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