Cancer Center/Bone Marrow Unit - CharterCARE Health Partners
Oncology • Providence, RI
About
Summary: - CharterCARE Health Partners (includes Roger Williams Medical Center) operates as a nonprofit hospital system headquartered in Providence, RI. - The Roger Williams Cancer Center is highlighted as having recognition as an Academic Comprehensive Cancer Center, indicating a focus on advanced cancer care and education. - The organization emphasizes cancer care as a notable area of distinction and aims to align care quality with higher standards, including specialties in oncology and related care. - Key details: private, nonprofit hospital/healthcare system with multiple offices (4 in the U.S.), main address at 825 Chalkstone Ave, Providence, RI. Main contact: 401-456-2000. Website: chartercare.org. - Relevant to your query about a Cancer Center/Bone Marrow Unit within CharterCARE in Providence, the Roger Williams Cancer Center is the central cancer care entity noted within the network.
Clinic Type
Oncology
Address
Roger Williams Medical Center (CharterCARE)
Phone
401-456-6565
rachel.paquin@chartercare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 56% recommend (16 reviews)
- Indeed/Glassdoor (Employer focus): 2.4/5.0 (205 reviews (Indeed))
Patients praise
- Nationally recognized cancer center with specialized BMT and CAR-T programs
- Patients reporting positive outcomes and appreciation for care within the transplant program
- Availability of advanced specialized therapies within the Rhode Island community
Common complaints
- Difficulty with administrative/front desk communication and responsiveness
- Long wait times for appointments and at the office
- Reports of unhelpful or rude office staff in outpatient settings
- Staff concerns regarding workload and management support
"Since 2020, about 10% of patients treated within the unit have died within the first 100 days of receiving a transplant or CAR-T cell therapy..."
— Rhode Island Current"Called 31 times over 4 weeks to try and reschedule an appointment. Finally drove over one morning to talk to them in person/cancel."
— LocalityBiz reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- No place like home for blood cancer care. Fate of only RI bone marrow transplant unit rests on sale. • Rhode Island Current — Feb 23, 2026
- ‘Time is of the essence.’ R.I. AG inks deal to keep Roger Williams and Fatima open through November — Nov 7, 2025
- History of Financial Failure of CharterCARE Hospitals… | Go Local Prov — Jan 20, 2026
- Centurion closes sale keeping Roger Williams, Fatima hospitals open — Mar 6, 2026
- New health system launches in Rhode Island; CEO named — Mar 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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