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About

University Orthopedics in Providence, RI is a private regional orthopedic referral center focused on back and neck pain, joint and sports medicine, shoulder, hand, hip/knee, and foot/ankle injuries. Founded in 1990 and headquartered in East Providence, it operates 16 offices across Rhode Island and nearby Massachusetts, offering orthopedic care with multiple contact numbers. Key details: private, active, 253 employees, ~$10M annual revenue. Main Providence-area locations include East Providence HQ and clinics in North Providence and East Greenwich, among others. For Providence-specific services or appointment help, call their Providence-area numbers listed on the site.

Clinic Type

Orthopedics

Address

1 Kettle Point Ave, East Providence, Rhode Island 02914, US

Phone

14014571500

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.9/5 (1,223 reviews (East Providence location))
  • Birdeye/Google: 5.0/5 (297 reviews (Providence location))
  • WebMD: N/A (6 reviews)

Patients praise

  • High quality of medical care and expertise from providers
  • Friendly, professional, and attentive clinical staff and therapists
  • Successful outcomes for treatments, including fracture care and surgeries
  • Clean and modern facilities

Common complaints

  • Long wait times for appointments and in the office
  • Difficulties with the phone system and scheduling communications
  • Reports of dismissive, impersonal, or rude staff and provider behavior
  • Frustration with administrative processes, such as strict late policies or lack of follow-up

"Their phone system makes it extremely difficult to communicate with them about care and scheduling. Strongly considering going elsewhere."

WebMD user review

"Sarah B. was lovely- patient and attentive with our cranky 1 year old. Her exam was thorough and we were happy to have our daughter in her care."

LocalityBiz user review

"It's a money making mill. Unnecessary appointments. People are ok. But they don't care about the patient. They care about everyone's piece of the pie."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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