Outer Cape Health Services - Counseling Agency - OpenCounseling
Behavioral Health • Provincetown, MA
Clinic Type
Behavioral Health
Address
—
Phone
+15084879395
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 4.2 stars (198 reviews)
- Birdeye (Harwich Port): 3.7 stars (168 reviews)
Patients praise
- High-quality clinical care from specific providers
- Comprehensive range of services including primary, behavioral, and addiction recovery care
- Non-profit mission serving the community
Common complaints
- Extreme difficulty reaching staff by phone
- Long wait times and delayed referrals to specialists
- Last-minute appointment cancellations
- Concerns regarding administrative competence and management
"Interviews... revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"The level of incompetence and poor management can't be over-stated - it is nearly impossible to reach someone within a half-hour wait time. Once you do connect with a person on the phone, they are most likely ill-suited for the job and/or have not received proper training."
— Birdeye review (Harwich Port location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
- Outer Cape Health Services urges residents to protect their mental health during the holiday season - CapeCod.com — Dec 17, 2025
- Dawn L. White, CSW - Clinical Social Worker in Orleans, MA — May 14, 2026
- Cape Cod medical care nonprofit for 10 towns moves toward telehealth — May 28, 2026
- OCHS Wellfleet Walk In Change - Outer Cape Health Services — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Provincetown
Outer Cape Health Services (OCHS) is a nonprofit community health network serving the eight outer Cape towns, with facilities in Provincetown, Wellfleet, and Harwich Port. Key points aligned to your query: - Locations: Primary care and other services across three centers, including a health center in Provincetown (and Wellfleet/Harwich Port locations). - Services: Primary care, behavioral health, pharmacy, WIC and nutrition, insurance enrollment assistance, pediatrics, telehealth, sexual health (TNT), vision, women’s health, and more. No one is denied care due to inability to pay. - Mission & patients: Mission to promote health and well-being; serves about 17,000 patients annually. - Affiliation & network: Affiliate of Beth Israel Deaconess Medical Centers; collaborates with Cape Cod Healthcare and local town/community partners. - Nonprofit status & impact: 501(c)(3) nonprofit; significant regional employer; founded in 1987 (merger origins from Provincetown Health Associates and AIM Medical Center). If you’re specifically looking for Provincetown services, OCHS operates a health center in Provincetown (with adjacent Wellfleet and Harwich Port sites) and offers comprehensive care and social services at Provincetown and other Cape Cod locations. For appointment or enrollment details, you can contact the Provincetown location or use OCHS’s main contact channels.
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