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Clinic Type

Family Medicine

Address

Town Plaza Family Practice, Overland Park, KS

Phone

(913) 345-3650

Email

Opening Hours

Monday - Thursday: 8:00am - 5:00pm Friday: 8:00am - 3:00pm

Telehealth

Available (telehealth dot)

Emergency Care

Emergency care not specified

Services Offered

  • Primary care
  • Family medicine
  • Acute respiratory infections
  • Adolescent health
  • Allergy testing
  • Annual physical exams
  • Anxiety and fear-related disorders
  • Asthma
  • Chronic disease management
  • Diabetes management
  • Geriatrics
  • High blood pressure
  • High cholesterol
  • Immunizations and vaccinations
  • Nutrition assessment
  • Rashes and skin conditions
  • Skin biopsies
  • Weight management
  • Well-child exams
  • Well-women exams

Insurance & Payment

Languages Spoken

  • English

FAQs

Do I need to be seen in person by a physician?

Yes. You must be seen in person by one of our physicians.

How do I book an appointment?

Appointments can be booked by phone at (913) 345-3650.

What about refills and prescriptions?

Contact your pharmacy to ask for a refill; if out of refills and renewal is needed, schedule an appointment to be seen by a physician. For controlled substances, schedule an appointment to be seen. Refill requests require seeing a physician.

When should I call to schedule renewals?

It is recommended you call to schedule your appointment three months in advance of your prescription expiration to ensure renewal in a timely manner.

To request a prescription for the first time:

You must be seen in person by one of our physicians.

Appointments can be booked by phone at

(913) 345-3650.

Contact your pharmacy to ask for a refill, and the pharmacy will then contact our practice. If you are out of refills and need to renew your prescription, you will need to schedule an appointment to be seen by one of our physicians.

This process requires an in-person visit for prescription renewals and controlled substances.

You will need to schedule an appointment and be seen by one of our physicians for controlled substance prescriptions.

Scheduling an appointment is required for controlled substances.

It is recommended you call to schedule your appointment with one of our physicians three months in advance of your prescription expiration to ensure renewal in a timely manner.

Advance scheduling recommended for timely renewal.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Local media reports and patient testimonial platforms: Mixed reviews; specific star ratings not provided but noted for high-quality care alongside service complaints (Multiple patient testimonials cited in reports)

Patients praise

  • Some providers noted for compassionate or friendly care
  • Individual staff members described as professional under difficult circumstances

Common complaints

  • Difficulty scheduling appointments and long hold times
  • Canceled appointments and dropped referrals
  • Confusion regarding insurance coverage and walk-in/urgent care policies
  • Reports of unprofessional provider conduct and poor patient-provider communication

"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."

The Provincetown Independent

"The answering service that answers the phones for Outer Cape Health Services during working hours routinely gives out INCORRECT information to questions like 'do you offer Urgent Care'."

LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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