Mental Health Outpatient Treatment In Provincetown, Massachusetts
Mental Health Counseling • Provincetown, MA
Clinic Type
Mental Health Counseling
Address
—
Phone
(888) 401-1179
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Insurance coverage varies by plan; verify benefits with provider and insurer
Languages Spoken
FAQs
Does Insurance Cover Mental Health Outpatient Treatment In Provincetown?
Yes, in the United States, mental health outpatient treatment is typically covered by insurance, including private insurance. Medicaid, and Medicare are also covering this treatment. Under the Affordable Care Act (ACA), insurance plans are required to cover mental health and substance abuse treatment and must cover the same level as other medical services.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz/Local Review Sites: mixed reviews; some users cite high quality of care, others report significant frustration with administration (not explicitly stated, but multiple negative testimonials are public online)
Patients praise
- high-quality clinical care from specific doctors and therapists once seen
- dedicated outreach and bridge-counseling programs available for urgent or short-term needs without insurance requirements
- professionalism of certain staff members during difficult situations
- availability of community resource navigators to help coordinate care
Common complaints
- long wait times for appointments, sometimes exceeding six to nine months
- difficulties reaching staff by phone or getting return calls
- issues with canceled appointments and dropped or delayed referrals
- complaints regarding front desk staff and administrative communication
- confusion over insurance coverage and walk-in/urgent care services at primary facilities
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"The phone business is terrible... Nonetheless, when she goes to the clinic in person she always receives high-quality care."
— Patient testimonials via The Provincetown Independent/LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Outer Cape Health Services urges residents to protect their mental health during the holiday season - CapeCod.com — Dec 17, 2025
- In Provincetown, a Heightened Focus on Mental Health - The Provincetown Independent — Sep 10, 2025
- Dawn L. White, CSW - Clinical Social Worker in Orleans, MA — May 14, 2026
- Provincetown to Have Methadone Clinic Starting November 1 - The Provincetown Independent — Oct 1, 2025
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health counseling clinics in Provincetown
Outer Cape Health Services (OCHS) is a nonprofit community health system with a Provincetown location that offers behavioral health services as part of its comprehensive care. OCHS operates three Cape Cod health centers (Provincetown, Wellfleet, Harwich) and provides a full range of behavioral health supports, including clinicians (e.g., Director of Behavioral Health, Behavioral Health Clinicians), and related services such as recovery services, telehealth, and community resource navigation. They emphasize accessible care with no one denied due to inability to pay, and maintain partnerships with Beth Israel Deaconess Medical Centers and Cape Cod Healthcare. If you’re seeking behavioral health care in Provincetown, OCHS is the local option within a broader suite of primary care, pediatrics, pharmacy, WIC, and insurance enrollment assistance.
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