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About

Summary: The Community Health Center (Cape Cod) offers integrated, patient-centered primary care across Cape Cod, including optometry services. Their mission emphasizes comprehensive, high-quality care for all, regardless of ability to pay. They operate multiple offices (including HQ in Mashpee) and partner with local hospitals and educational institutions to support a broad range of services for children, adults, and families. For optometry specifically, they collaborate with providers like the New England College of Optometry and related Cape Cod locations to deliver eye care within their primary care framework. To access optometry services, visit their Mashpee HQ or other listed offices on Cape Cod.

Clinic Type

Optometry

Address

123 Waterhouse Rd, Bourne, MA 02532; 1185B Falmouth Rd, Centerville, MA 02632; 210 Jones Rd, Falmouth, MA 02540; 26 Edgerton Dr, N. Falmouth, MA 02556; 107 Commercial St, Mashpee, MA 02649; 90 Route 6A, Sandwich, MA 02563

Phone

(508) 477-709

Email

Opening Hours

Exams by appointment only Monday – Thursday: 8:00 AM – 6:00 PM; Friday: 8:00 AM – 4:00 PM; Optical Shop Hours: Monday – Thursday: 9:00 AM – 5:00 PM; Friday: 8:00 AM – 4:00 PM

Telehealth

You can visit our telehealth page to learn more about tele-optometry options

Services Offered

  • Optometry

Technology & Equipment

  • Advanced diagnostic imaging
  • Routine exams and comprehensive vision testing
  • Diabetic retinopathy screening
  • Glaucoma screening
  • Age-related macular degeneration screening
  • Cataract assessment

Team

  • David Mossop — Director of Optometry
  • Matthew Waterbury, OD — Optometrist

Insurance & Payment

  • Most vision and medical insurance plans (Steward not accepted)
  • most vision and medical insurance plans

Steward not accepted; sliding scale based on income; CHC can assist with insurance coverage; optometry services available to CHC patients only at this time

Payment of deductibles, Co-payments, Non-covered services required at time of service, Sliding scale based on income, pay at time of service, sliding scale for uninsured, deductibles and co-payments at time of service

Languages Spoken

  • English

Pricing

  • Optical Center: prescriptions for affordable eyeglasses, sunglasses, and contact lenses; CHC patients can purchase eyeglasses by appointments

FAQs

Do I need to be a CHC patient to use Optometry services?

Optometry services are only available to CHC patients at this time.

What insurances are accepted?

Our Optometry Clinic accepts most vision and medical insurance plans; Steward is not accepted. We assist with insurance coverage and offer a sliding scale based on income if uninsured.

What are the Optometry office hours?

Exams by appointment: Monday–Thursday 8:00 AM–6:00 PM; Friday 8:00 AM–4:00 PM. Optical Shop: Monday–Thursday 9:00 AM–5:00 PM; Friday 8:00 AM–4:00 PM.

Are optometry services available to non-patients?

Optometry services are only available to CHC patients at this time.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3 out of 5 stars (31 reviews (for the general organization))
  • Facebook: 88% recommend (51 reviews (for the general organization))

Patients praise

  • Accessible, affordable healthcare services for the community
  • Reports of high-quality care from providers when patients are able to be seen
  • Valued for providing essential services where alternatives are limited

Common complaints

  • Significant challenges with administrative operations, including difficulties reaching staff by phone and scheduling appointments
  • Reports of last-minute appointment cancellations and lapses in referral processing
  • High employee turnover and concerns regarding management at associated health systems operating in the region
  • Frustrations regarding billing policies and insurance coverage transparency

"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."

The Provincetown Independent

"The doctors and most of the nurses are fine, when you get to see them. I have literally been keep waiting 5+ hours for a physical... The reception and administration are a joke."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More optometry clinics in Provincetown

Provincetown, MA·Optometry

Vision Care at Outer Cape Health Services (Provincetown) - Overview: Outer Cape Health Services (OCHS) is a nonprofit network with a focus on comprehensive healthcare, including vision care, at its Provincetown location among other Cape Cod sites. - Services likely relevant to vision: general vision care services are included in their broad offering of medical and supportive services. OCHS lists vision care as part of its comprehensive care spectrum. - Locations: Provincetown site serves as part of OCHS’s three-community health center network on Cape Cod (Provincetown, Wellfleet, Harwich), with pharmacy and other family health services available nearby. - Accessibility: As a community health center, OCHS emphasizes affordable access and does not deny services due to inability to pay; insurance enrollment assistance is available, which may help with vision-related coverage. If you’re seeking specifics (e.g., exact vision services offered, hours, or appointment scheduling) for the Provincetown location, I can pull the latest details or guide you to the contact page.

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