Urgent Care | Cape Cod Healthcare
Primary Care • Provincetown, MA • Since 1916 • Six Urgent Care centers across Cape Cod and in Plymouth locations
About
Cape Cod Healthcare (CCH) is a nonprofit health system serving Cape Cod with more than 600 physicians, 5,000+ employees, and multiple sites. It operates two acute care hospitals, a Level III trauma center, homecare and hospice (VNA), seven urgent care centers, a primary and specialty care network, and additional facilities like a skilled nursing/rehab and an assisted living facility. CCH emphasizes advanced imaging, heart and vascular care, surgery, orthopedics, and urgent care across its network. If you’re specifically seeking Urgent Care in Provincetown, note the activity highlights show seasonal urgent care coverage and open seasonal centers on the Cape (e.g., Orleans urgent care seasonality). For urgent care needs in Provincetown or nearby areas, consider checking CCH’s Cape-wide urgent care locations and the Orleans seasonal urgent care center for summer coverage. For precise Provincetown urgent care options, verify current locations, hours, and whether any temporary seasonal centers are operating under Cape Cod Healthcare.
Clinic Type
Primary Care
Address
273 Teaticket Highway, Falmouth, MA 02540; 525 Long Pond Drive, Harwich, MA 02645; other Urgent Care locations listed on site
Phone
Falmouth: 508-495-8000; Harwich: 508-430-3330
CCHInterpreterServices@CapeCodHealth.org
Opening Hours
Monday - Friday, 8 a.m. - 6 p.m. / Saturday and Sunday, 8 a.m. - 4 p.m. (six Urgent Care centers; seasonal Osterville closed)
Telehealth
Find Care Now available online or via MyChart; schedule and viewing directions and wait times
Emergency Care
Available for true emergencies; call 911 or go to nearest ER
Services Offered
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Technology & Equipment
Insurance & Payment
Note: information indicates general acceptance of most insurances; verify at location
Cash, Credit/debit cards, Some on-site services may have fees (e.g., sports physicals $75)
Languages Spoken
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FAQs
What are the walk-in hours and availability?
Walk-in care is always available at all locations until close.
How do I check wait times or schedule?
Use Find Care Now online or via MyChart to view directions, check wait times, or schedule an appointment.
Are X-rays available at urgent care?
X-ray is available on-site for imaging ordered by an Urgent Care provider; outside X-ray orders can be done at Cape Cod Healthcare Imaging and Radiology locations.
What conditions do urgent care centers treat?
Urgent care centers treat a wide range of minor conditions and injuries; staff are board-certified ER providers.
Is flu/covid testing available?
Yes, flu shots, COVID-19 and flu testing for symptoms are offered; asymptomatic testing is available at a flat $50.
Are sports physicals offered?
Sports physicals are available by appointment or walk-in for a $75 payment at time of service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7/5 stars (68 reviews (for Cape Cod Healthcare Urgent Care - Sandwich location))
Patients praise
- Convenient access to same-day, non-emergency care
- Clean and comfortable facilities
- Professionalism from some clinical and front desk staff
- Efficient service for some patients
Common complaints
- Difficulty with phone communication and reaching staff
- Confusion and complaints regarding insurance coverage, billing, and out-of-pocket costs for walk-in services
- Reports of canceled appointments and issues with specialist referrals
- Inconsistent patient experiences regarding front desk professionalism
"The facility is very nice looking, clean, and comfortable. Front staff were friendly enough. We were taken back within 30 minutes on a Saturday morning. The nurses and doc were easy-going but thorough."
— Patient review (localitybiz.com)"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"Friendly staff at the desk tells me that the answering service that answers the phones... routinely gives out INCORRECT information to questions like 'do you offer Urgent Care'. Desk staff in PTown informs me that since July 1, 2025 they emphatically do NOT offer 'Urgent Care' and are NOT covered by private insurance."
— Patient review (localitybiz.com)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care ... — Jul 21, 2025
- Outer Cape Health renames urgent care to reflect primary care model — Aug 1, 2025
- Outer Cape Health renames center to avoid billing confusion — Jul 29, 2025
- OCHS Wellfleet Walk In Change - Outer Cape Health Services — Nov 12, 2025
- 10 Questions with Jennifer Crowell | Cape Cod Health News — Apr 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Outer Cape Health Services (OCHS) is a nonprofit community health system with three Cape Cod locations, including Provincetown, Wellfleet, and Harwich Port. In Provincetown, OCHS provides comprehensive primary and behavioral health services, pharmacy access, insurance enrollment assistance, and other support to residents and visitors. As the largest local nonprofit employer, OCHS serves about 17,000 patients annually across seven offices, emphasizing accessible care with no one denied service due to inability to pay. OCHS is affiliated with Beth Israel Deaconess Medical Centers and collaborates with Cape Cod Healthcare and local agencies.
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