Provincetown Health Center
Psychology • Provincetown, MA • Since 1987
About
Summary: Outer Cape Health Services (OCHS) is a nonprofit health system serving the eight outer Cape Cod towns, including Provincetown. It operates three health center locations with pharmacies in Provincetown and Wellfleet, offering primary care, specialty care, behavioral health, pharmacy, WIC, and insurance enrollment assistance. OCHS serves about 17,000 patients annually and provides care regardless of ability to pay. It is affiliated with Beth Israel Deaconess Medical Centers and partners with Cape Cod Healthcare. The Provincetown health center is one of OCHS’s seven offices nationwide, with a location at 49 Harry Kemp Way, Provincetown, MA 02657.
Clinic Type
Psychology
Address
49 Harry Kemp Way Provincetown, MA 02657
Phone
Health Center Phone (508) 487-9395; Appointment Scheduling & Referrals (508) 905-2888
recruitment@outercape.org
Opening Hours
Mon-Fri 8am-5pm; Tue 8am-5pm; Wed 8am-5pm; Thu 9am-6pm; Fri 8am-5pm; Sat 9am-5pm; Sun closed
Telehealth
https://www.outercape.org/services/telehealth/
Emergency Care
AFTER HOURS: For emergencies call 911. Cape Cod Hospital is located at 27 Park St, Hyannis, MA 02601
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Hours of operation are Mon-Fri 8am–5pm, Tue 8am–5pm, Wed 8am–5pm, Thu 9am–6pm, Fri 8am–5pm, Sat 9am–5pm, Sun closed.
Is there after-hours clinical advice available?
For after-hours clinical advice, call any of our sites and you will be transferred to our after-hours clinician answering service.
What is the emergency contact for after-hours?
Emergency: call 911. Cape Cod Hospital address provided for reference.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.2 out of 5 stars (198 reviews)
- Vitals: 4.6 out of 5 stars
Patients praise
- Professional and helpful front desk staff in some instances
- High-quality medical care once seen by providers
- Compassionate and attentive individual clinicians
- Convenient location and availability for some urgent needs
Common complaints
- Difficulty reaching staff by phone and long hold times
- Last-minute appointment cancellations
- Challenges with specialist referrals and follow-up communication
- Concerns regarding patient access and new patient intake policies
- Reports of inconsistent billing and insurance coverage information for certain services
"A big thanks to my Dr. Paul Fader. ... Dr. Fader contacted my EP team in Boston and we all developed a plan to follow. ... He is an amazing doctor."
— Birdeye reviewer Larry B."Interviews with ... patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown IndependentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
- OCHS Wellfleet Walk In Change - Outer Cape Health Services — Nov 12, 2025
- Outer Cape Health renames center to avoid billing confusion — Jul 29, 2025
- OCHS Plans a Big Shift to Telehealth Care - The Provincetown Independent — Apr 29, 2026
- Cape Cod medical care nonprofit for 10 towns moves toward telehealth — May 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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