Outer Cape Health Services Provincetown Health Center & Pharmacy
Urgent Care • Provincetown, MA • Since 1987
About
Outer Cape Health Services (OCHS) is a 501(c)(3) nonprofit health system serving Cape Cod with multiple sites, including a Provincetown location. Key details: - Locations: Provincetown (health center and pharmacy) plus Wellfleet and Harwich Port (HQ). Addresses include 49 Harry Kemp Way, Provincetown, and 2700 US-6 / 3130 US-6 in Wellfleet, with HQ at 710 Route 28, Harwich Port. - Services: Primary care, behavioral health, dermatology, HIV care, optometry/radiology, urgent care, pediatrics, WIC, pharmacy, insurance enrollment assistance, recovery/sexual health, women’s health, and nutrition/community resource navigation. No one is denied services due to inability to pay. - Patients & affiliations: Serves ~17,000 patients/year; affiliate of Beth Israel Deaconess Medical Centers; partners with Cape Cod Healthcare. - Accessibility: Offers telehealth and a range of community-based services; operates multiple community health centers on Cape Cod. - General facts: Founded 1987 (merger history); largest non-governmental employer in the area; aims for ongoing growth and facility improvements.
Clinic Type
Urgent Care
Address
49 Harry Kemp Way Provincetown, MA 02657
Phone
(508) 487-9395
recruitment@outercape.org
Opening Hours
Monday 8am–5pm; Tuesday 8am–5pm; Wednesday 8am–5pm; Thursday 9am–6pm; Friday 8am–5pm; Saturday 9am–5pm; Sunday closed
Telehealth
Available through Outer Cape Health Services (telehealth services listed on site)
Emergency Care
For emergencies call 911. After hours clinician answering service available via after-hours at sites
Services Offered
Insurance & Payment
Languages Spoken
—
FAQs
What are the hours of operation?
Hours of Operation: Monday–Friday 8am–5pm, Thursday 9am–6pm, Saturday 9am–5pm, Sunday closed.
What is the contact phone for the Health Center?
Health Center Phone: (508) 487-9395.
Is there an after-hours clinician service?
For after-hours clinical advice, you will be transferred to our after-hours clinician answering service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.2 stars (198 reviews)
- Yelp: 3.5 stars (33 reviews)
Patients praise
- High-quality, attentive care from specific providers
- Clean and comfortable facility environment
- Pharmacy noted for friendly, helpful, and efficient service by some patients
- Convenient option for vacationers needing urgent care
Common complaints
- Long wait times and difficulties reaching staff by phone
- Frequent last-minute appointment cancellations
- Delayed or unconfirmed medical referrals
- Staffing shortages, including departure of primary care physicians
- Confusion regarding insurance coverage and walk-in/urgent care services
"Walk-in care is NOT covered by private insurance... The answering service that answers the phones for Outer Cape Health Services during working hours routinely gives out INCORRECT information."
— Reviewer Arthur Prokosch"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"A big thanks to my Dr. Paul Fader. A week ago I went to Outer Cape due to AFIB. The staff and the doctor were most helpful... He is an amazing doctor."
— Reviewer Larry B.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
- OCHS Wellfleet Walk In Change - Outer Cape Health Services — Nov 12, 2025
- Outer Cape Health renames center to avoid billing confusion — Jul 29, 2025
- Outer Cape Health renames urgent care to reflect primary care model — Aug 1, 2025
- Provincetown to Have Methadone Clinic Starting November 1 - The Provincetown Independent — Oct 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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