Provo Family Clinic - Wasatch Behavioral Health
Mental Health / Behavioral Health • Provo, UT • Since 1967
About
Provo Family Clinic at Wasatch Behavioral Health (WBH) is a public outpatient behavioral health provider serving all ages in Utah County, with three WBH offices in Utah. Since 1967, WBH offers a full range of mental health and substance use services, including crisis support via the Utah State CrisisLine (800-273-8255). The Provo location is part of the government-run Wasatch Behavioral Health Special Service District and is staffed by WBH’s 252 employees. If you’re seeking mental health or addiction services in Provo, you can contact WBH for outpatient care and crisis resources.
Clinic Type
Mental Health / Behavioral Health
Address
1165 East 300 North, Provo, UT 84606
Phone
(801) 377-1213
stride-referrals@wasatch.org
Opening Hours
Monday 8:00AM - 6:00PM; Tuesday 8:00AM - 6:00PM; Wednesday 8:00AM - 6:00PM; Thursday 8:00AM - 6:00PM; Friday 8:00AM - 5:00PM
Services Offered
Insurance & Payment
Medicaid insurance accepted; funding from grants/contracts may be available for those without Medicaid; verify eligibility at time of service.
Cash, Check, Credit/Debit, Medicaid (for eligible individuals), Medicaid, Pay-Per-Service (call for details)
Financing: Grants/contract funding may be available for specific services for those without Medicaid; call for information.
Languages Spoken
Pricing
Current Offers
New patient intake appointment
FAQs
What services are provided at Provo Family Clinic?
Mental health services for children, families, and some adult treatment, including therapy, case management, medication management, and specialized groups.
How to start services?
Call for a new client intake appointment; plan for 2 hours for the first intake; child patients must be accompanied by a guardian.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ABA Navigator (Provo Family Clinic specific): 4.9/5 (8)
- ABA Navigator (Westpark Family Clinic specific): 2.3/5 (12)
- Recovery.com (Parkview Building): 4.0/5 (23)
Patients praise
- Effective therapeutic progress and positive clinical outcomes for some patients
- Helpful and kind front desk staff in some departments
- Access to affordable psychiatric care and services for Medicaid recipients
- Helpful, trauma-informed, and supportive environment for children and families in specific programs
Common complaints
- Long wait times for appointments and between sessions
- Perceived unprofessionalism or lack of empathy from some staff members
- Difficulty scheduling appointments, particularly due to high therapist turnover and limited availability
- Concerns regarding administrative, financial, and medication management processes
- Reports of feeling unheard or gaslit during therapy sessions
"The therapists have been phenomenal! The secretaries are so kind and friendly. They work with my schedule to make appointments convenient."
— ABA Navigator review for Provo Family Clinic"Went through 5 therapists over the course of 2 and a half years starting when I was pregnant with my baby and ended up just feeling gaslit at the end of it all. There are mostly interns and sometimes I would feel like they helped, but I have never ever felt like they cared about what I had to say and what I went through."
— LocalityBiz review for Wasatch Behavioral Health Main OfficeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Travis Hunter - Nurse Practitioner in Provo, UT — May 14, 2026
- Wasatch Behavioral Health serves the growing needs of the Utah County community - Lehi Free Press — Jul 18, 2025
- Karen I. Carter - Mental Health Counselor Specialist in Provo, UT — Jun 11, 2026
- Lauren Sadler — Jul 3, 2026
- Larissa Kartchner — Jun 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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