Behavioral Health Treatment Center - NYC Health + Hospitals
Psychiatry and Behavioral Health • Queens, NY • Since 1969
About
Summary: The page describes NYC Health + Hospitals (HHC) as New York City’s largest public health system, a nonprofit public benefit corporation created in 1969. It operates a network of safety-net hospitals, neighborhood health centers, long-term/rehabilitation facilities, and outpatient clinics across New York City to ensure healthcare access. HQ is at 125 Worth Street/50 Water Street, NYC. The system employs about 45,000 staff and is the city’s public safety net for medical services, with a mission focused on accessible care through its hospitals, clinics, and care centers. Notable leadership and staff roles are listed, reflecting a broad health services organization.
Clinic Type
Psychiatry and Behavioral Health
Address
Queens, NY
Phone
1-844-NYC-4NYC
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.6/5 stars (903 reviews)
- Healthgrades (HCAHPS based): 72% patient recommendation rate (Not explicitly stated total count for patient experience surveys)
Patients praise
- Compassionate approach from specific doctors (e.g., Dr. Habib)
- Cleanliness of the facility
- Availability of multilingual staff and interpreters
Common complaints
- Prolonged waiting times for emergency services and bloodwork
- Chaotic and potentially stressful emergency room environment
- Inconsistent communication regarding appointments and medication management
- Reports of unprofessional staff behavior
"Several patients praise Dr. Habib for his compassionate approach and noticeable improvements in care during recent visits."
— Wheree User Reviews"Numerous patrons criticize prolonged waiting times—particularly for bloodwork and emergency services—and report unprofessional behavior among certain staff members."
— Wheree User ReviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Elevate You Youth Behavioral Health Clinics · NYC311 - NYC.gov — Jan 29, 2026
- Mamdani Administration Announces New Youth Clinics at NYC ... — Jan 22, 2026
- Mamdani Administration Announces New Youth Clinics at NYC Health + Hospitals/Woodhull and Queens - NYC Mayor's Office — Jan 1, 2026
- NYC Health + Hospitals opens youth clinics backed by $4M from MetroPlusHealth - Becker’s Behavioral Health — Jan 22, 2026
- NYC Health + Hospitals/Queens Celebrates Successful 2025 Lead Summer Program for Youth - NYC Health + Hospitals — Aug 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
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