South Shore Medical Center in Quincy
Primary Care • Quincy, MA • Since 1922 • 1 (Quincy) locations
About
South Shore Medical Center (SSMC) is part of South Shore Health, a not-for-profit health system in Southeastern Massachusetts. SSMC provides primary and specialty care services and operates within the South Shore Health network, which includes hospitals, home health, and ambulatory care. The system partners with academic centers in Boston to deliver advanced medical care. If you need the exact address and services for South Shore Medical Center in Quincy, I can look up the current Quincy location and offerings.
Clinic Type
Primary Care
Address
1495 Hancock Street, Quincy, MA 02169, United States
Phone
Main Line 781-624-8800; Patient Relations 781-624-8888
patientexperience@southshorehealth.org
Opening Hours
Sun: Closed; Mon–Fri: 7:30 AM–5:00 PM; Sat: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- BirdEye and Postcard.inc: Approximately 2.6 to 2.9 out of 5 stars (45 reviews listed on certain platforms)
Patients praise
- Praise for specific doctors and medical providers for their knowledge, kindness, and bedside manner
- Facility is described as clean, modern, and recently renovated
- Some patients report timely appointments and professional, helpful staff members, including midwives and ultrasound technicians
Common complaints
- Inconsistent pharmacy and prescription management, including errors in sending prescriptions to the correct pharmacy or at all
- Reports of rude, condescending, or dismissive behavior from certain medical staff and providers
- Concerns regarding billing practices and a perception that the facility prioritizes revenue over patient care
- Long wait times for medication processing and some dissatisfaction with administrative responsiveness
"If you need your meds to come in the time span they give (24-48 hrs) and the pharmacy you tell them reliably do not go here. The frustration is indescribable as I've once again been without my meds for a week bc they didn't send them to the pharmacy I told them to."
— Reviewers on Postcard.inc and LocalityBiz"Dr. Wessman however was incredibly annoyed that I was there and fit into her schedule... I felt like I was inconveniencing her and her answers were condescending and short."
— Reviewer on Postcard.inc"I have never been somewhere and not been judged from a medical professional. I saw the midwife Julie today and her care went beyond my expectations. She did not rush through the appointment and answered all my questions... I felt so comfortable leaving my first appointment."
— Reviewer on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Physical Therapy Dept. at SSMC is Moving to South Shore Health’s Outpatient Care Center | South Shore Health — Dec 15, 2025
- South Shore Health and Boston Children’s Hospital Expand Collaboration to Offer Pediatric Specialty Care and Surgery | South Shore Health — Jan 12, 2026
- South Shore Hospital Opens New West Unit, Expanding Patient Care Capacity | South Shore Health — Nov 19, 2025
- South Shore Health Earns National Recognition from AMA for Commitment to Provider Well-Being | South Shore Health — Sep 29, 2025
- South Shore Health Launches Day Treatment Program to Expand Early Addiction Recovery Services in Weymouth | South Shore Health — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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