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About

Summary: Aurora Medical Center – Mount Pleasant is a nonprofit hospital in Mount Pleasant, WI, offering inpatient and outpatient care with planned Level III trauma emergency department, surgical services, orthopedics, rehab, imaging, lab, and a pharmacy. It emphasizes patient-centered, equitable care within the Advocate Aurora Health system, with integrated health records and digital in-hospital features. The facility is small (12 employees) and part of a larger health system network. Key contact numbers: 833-528-7672 and 262-799-8700.

Clinic Type

Family Medicine

Address

8400 Washington Ave, Racine, WI 53406

Phone

8335287672

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 3.5 out of 5 stars (109 reviews)
  • Birdeye (Dr. Park A Joon specifically): 2.9 out of 5 stars (10 reviews)

Patients praise

  • Quick and efficient urgent care visits for some patients
  • Helpful and kind nursing staff experienced by some individuals
  • Appreciation for the efficiency of the health system's online management app
  • High ratings for specific individual physicians within the practice

Common complaints

  • Rude or unprofessional reception and nursing staff
  • Lack of compassion or poor bedside manner from some physicians
  • Concerns regarding misdiagnoses and quality of care
  • Dissatisfaction with billing practices and insurance communication
  • Long wait times and administrative difficulties with appointments

"All the staff were wonderful the whole way through and even helped me with getting a primary doctor set up. I would not hesitate to come here again if needed."

LocalityBiz review

"This organization is a literal nightmare. Unprofessional, miscommunication, poor interpersonal skills, and fraudulent behaviors and billing practices."

LocalityBiz review

"Most of the receptionists have horrible people skills and are rude. Do you think I’m here because I want to be? How about a little compassion or a smile."

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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