Aurora Family Medicine - Racine, WI - 53406
Family Medicine • Racine, WI
About
Summary: Aurora Medical Center – Mount Pleasant is a nonprofit hospital in Mount Pleasant, WI, offering inpatient and outpatient care with planned Level III trauma emergency department, surgical services, orthopedics, rehab, imaging, lab, and a pharmacy. It emphasizes patient-centered, equitable care within the Advocate Aurora Health system, with integrated health records and digital in-hospital features. The facility is small (12 employees) and part of a larger health system network. Key contact numbers: 833-528-7672 and 262-799-8700.
Clinic Type
Family Medicine
Address
8400 Washington Ave, Racine, WI 53406
Phone
8335287672
security@aah.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 3.5 out of 5 stars (109 reviews)
- Birdeye (Dr. Park A Joon specifically): 2.9 out of 5 stars (10 reviews)
Patients praise
- Quick and efficient urgent care visits for some patients
- Helpful and kind nursing staff experienced by some individuals
- Appreciation for the efficiency of the health system's online management app
- High ratings for specific individual physicians within the practice
Common complaints
- Rude or unprofessional reception and nursing staff
- Lack of compassion or poor bedside manner from some physicians
- Concerns regarding misdiagnoses and quality of care
- Dissatisfaction with billing practices and insurance communication
- Long wait times and administrative difficulties with appointments
"All the staff were wonderful the whole way through and even helped me with getting a primary doctor set up. I would not hesitate to come here again if needed."
— LocalityBiz review"This organization is a literal nightmare. Unprofessional, miscommunication, poor interpersonal skills, and fraudulent behaviors and billing practices."
— LocalityBiz review"Most of the receptionists have horrible people skills and are rude. Do you think I’m here because I want to be? How about a little compassion or a smile."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Janice A. Litza, MD - Family Medicine - Racine, WI — Apr 12, 2026
- Medical Assistant (MA) - Family Medicine - Advocate Aurora Careers — Jun 16, 2026
- Aurora Urgent Care, 2621 S Green Bay Rd, Racine, WI 53406, US — Feb 9, 2026
- Dr. Michael Pothen, MD - Family Medicine Physician in Mount ... — Dec 2, 2025
- Allison M. Blonski, MD - Pediatrics - Racine, WI 53406 — Apr 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Racine
Advanced Care Specialists in Racine, WI offers comprehensive family medicine among its wide range of wellness and medical services. Located at 6211 Durand Ave, Ste 100, Racine, the practice provides primary care along with related services such as allergy treatment, nutrition counseling, wound care, interventional pain management, physical medicine, chiropractic care, and physical therapy modalities. The clinic operates from two offices in Racine and is privately held with 9 employees. Contact: info@advancedcarespecialists.com; phone lines: (262) 898-3030, (262) 898-9000.
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