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About

Summary: - This page describes Aurora Medical Center – Mount Pleasant, a nonprofit hospital in Mount Pleasant, Wisconsin. It offers inpatient and outpatient care, surgical services, orthopedics, rehab, imaging, a lab, and a pharmacy, with pending certification for a Level III trauma ER. The center emphasizes patient-centered, coordinated care within the Advocate Aurora Health system, with in-room digital updates and virtual check-in options. It has a small staff (12 employees) and is part of the broader Aurora Health Care network. Contact: 833-528-7672 / 262-799-8700.

Clinic Type

Internal Medicine

Address

13250 Washington Ave, Mount Pleasant, Wisconsin 53177, US

Phone

8335287672

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 3.5 out of 5 stars (109 reviews)
  • Birdeye (Specific Clinic Subset): 2.3 out of 5 stars (9 reviews)

Patients praise

  • Convenient location
  • Comprehensive range of medical services offered
  • Highly rated by some patients on official healthcare platforms

Common complaints

  • Perceived lack of compassion and dismissiveness from staff and some physicians
  • Complaints regarding billing, insurance, and collections practices
  • Reports of long wait times and perceived misdiagnosis
  • Concerns regarding customer service and professionalism

"Most of the staff here are unhelpful, lack compassion and dismissive! They only care about charging you. Billing your insurance."

Birdeye Review

"Never been more disappointed in this emergency room... she sat in the ER room for OVER 12 hours!!! Not Impressed AT ALL!!!"

Birdeye Review

"Most of the receptionists have horrible people skills and are rude. Do you think I’m here because I want to be? How about a little compassion or a smile."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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