Aurora Family Medicine - Racine, WI - 53406
Primary Care • Racine, WI
About
The page is about Aurora Medical Center – Mount Pleasant in Mount Pleasant, WI, a nonprofit hospital offering inpatient and outpatient services with planned Level III trauma capability. It features surgical, orthopedics, rehab, imaging, lab, and pharmacy services, plus advanced digital patient experience tools and integrated care within the Advocate Aurora Health system. The facility has 12 employees (growing 22.2% YoY), led by Chief Nursing Officer Patricia Gedemer, and serves as part of a larger health network rather than being a standalone family medicine clinic in Racine, WI 53406. If you’re seeking Aurora Family Medicine in Racine (53406), this Mount Pleasant location is not the Racine family practice; the Mount Pleasant center is a broader hospital facility within the Aurora system. For Racine-area family medicine specifically, you may want to search for Aurora Family Medicine in Racine, WI 53405/53406 or nearby Aurora clinics.
Clinic Type
Primary Care
Address
8400 Washington Ave, Racine, WI 53406
Phone
8335287672
security@aah.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at Aurora Family Medicine in Racine?
Primary care and family medicine services for adults and children.
Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.3/5 stars (9 reviews)
- US News & World Report (for location at 8348 Washington Ave): 2/5 stars (12 reviews)
Patients praise
- Some patients report quick diagnosis and efficient service from specific staff
- Individual providers, such as Dr. Michael Pothen, have received high ratings for communication and problem-solving skills
Common complaints
- Reports of lack of compassion or dismissive behavior from staff and providers
- Concerns about potential misdiagnosis or inadequate examinations
- Frustration with billing practices and administrative issues such as scheduling conflicts and cancellations
- Specific complaints regarding perceived unethical behavior or unprofessional conduct in a clinical setting
"I can talk with Dr Pothen and he sorts out the issue."
— Aurora Health Care official provider page for Dr. Michael Pothen"Please I advise people to find a different Drs office to go to! This place has lack of understanding, no compassion for anyone and they are constantly misdiagnosing patients."
— Birdeye patient review"I don't appreciate being treated like an animal and lied to and I will be reporting this to the ethics committie"
— ComplaintsBoard.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Janice A. Litza, MD - Family Medicine - Racine, WI — Apr 12, 2026
- Medical Assistant (MA) - Family Medicine - Advocate Aurora Careers — Jun 16, 2026
- Aurora Urgent Care, 2621 S Green Bay Rd, Racine, WI 53406, US — Feb 9, 2026
- Dr. Michael Pothen, MD - Family Medicine Physician in Mount ... — Dec 2, 2025
- AURORA HEALTH CENTER-SURGERY CENTER - Phone Number — Oct 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
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