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About

The page is about Aurora Medical Center – Mount Pleasant in Mount Pleasant, WI, a nonprofit hospital offering inpatient and outpatient services with planned Level III trauma capability. It features surgical, orthopedics, rehab, imaging, lab, and pharmacy services, plus advanced digital patient experience tools and integrated care within the Advocate Aurora Health system. The facility has 12 employees (growing 22.2% YoY), led by Chief Nursing Officer Patricia Gedemer, and serves as part of a larger health network rather than being a standalone family medicine clinic in Racine, WI 53406. If you’re seeking Aurora Family Medicine in Racine (53406), this Mount Pleasant location is not the Racine family practice; the Mount Pleasant center is a broader hospital facility within the Aurora system. For Racine-area family medicine specifically, you may want to search for Aurora Family Medicine in Racine, WI 53405/53406 or nearby Aurora clinics.

Clinic Type

Primary Care

Address

8400 Washington Ave, Racine, WI 53406

Phone

8335287672

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Medical care for adults and children

Team

  • Aurora Family Medicine Clinic — Primary care clinic

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are offered at Aurora Family Medicine in Racine?

Primary care and family medicine services for adults and children.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.3/5 stars (9 reviews)
  • US News & World Report (for location at 8348 Washington Ave): 2/5 stars (12 reviews)

Patients praise

  • Some patients report quick diagnosis and efficient service from specific staff
  • Individual providers, such as Dr. Michael Pothen, have received high ratings for communication and problem-solving skills

Common complaints

  • Reports of lack of compassion or dismissive behavior from staff and providers
  • Concerns about potential misdiagnosis or inadequate examinations
  • Frustration with billing practices and administrative issues such as scheduling conflicts and cancellations
  • Specific complaints regarding perceived unethical behavior or unprofessional conduct in a clinical setting

"I can talk with Dr Pothen and he sorts out the issue."

Aurora Health Care official provider page for Dr. Michael Pothen

"Please I advise people to find a different Drs office to go to! This place has lack of understanding, no compassion for anyone and they are constantly misdiagnosing patients."

Birdeye patient review

"I don't appreciate being treated like an animal and lied to and I will be reporting this to the ethics committie"

ComplaintsBoard.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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