New River Valley Community Services
Mental Health Services • Radford, VA • Since 1969
About
New River Valley Community Services (NRVCS) is a nonprofit behavioral health provider serving the New River Valley, including Radford. Key details: - Headquarters: Blacksburg, VA - Founded: 1969 - Services: Community-based programs for children and adults with mental health issues, developmental disabilities, and/or substance use disorders - Status: Active nonprofit in the Mental Health Care industry - Contact: info@nrvcs.org; 540-961-8300 / 540-961-8400 - Offices: 4 locations in the United States (main HQ at 700 University City Blvd, Blacksburg, VA 24060) - Notable context: NRVCS acts as the public provider of behavioral health services for Virginia’s New River Valley, extending services to residents of Radford and surrounding areas If you’re looking for Radford-specific services or contact info, NRVCS’s Blacksburg headquarters coordinates are the primary hub, and they may coordinate with nearby offices for Radford-based support.
Clinic Type
Mental Health Services
Address
NRVCS service area in the New River Valley, Virginia
Phone
+1-540-961-8400
info@nrvcs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
For crisis/emergencies, call 9-8-8; All other calls: 1-540-961-8300
Services Offered
Team
Insurance & Payment
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Fee Schedule PDFs available on site: https://www.nrvcs.org/wp-content/uploads/2025/10/Fee_Schedule_2025.pdf, Standard Discount Chart 2026 (English): https://www.nrvcs.org/wp-content/uploads/2026/01/Standard-Discount-Chart-2026.pdf, Standard Discount Chart 2026 (Spanish): https://www.nrvcs.org/wp-content/uploads/2026/01/Standard-Discount-Chart-2026-spanish.pdf, ESPANOLA- Programa de tarifas 2025: https://www.nrvcs.org/wp-content/uploads/2025/10/ESPANOLA-Programa-de-tarifas-2025-fee-schedule.pdf
Languages Spoken
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FAQs
What services does NRVCS provide?
Behavioral health services for residents of the New River Valley, including programs for mental health, substance use disorders, and developmental disabilities.
For crisis/emergencies, who should I call?
For crisis/emergencies, call 9-8-8; All other calls: 1-540-961-8300
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.43 out of 5 (7 reviews)
- Rehab.com/Google: 3.7 out of 5 (51 reviews)
- Recovered.org: 3.85 out of 5 (Not explicitly stated)
Patients praise
- positive experiences with individual counselors and therapists
- staff described as friendly, patient, and caring
- recognition as a leading regional counseling practice
- accessibility of public behavioral health services
Common complaints
- concerns regarding mandatory medical procedures/lab work policies
- complaints about administrative processes and discharge procedures
- allegations of poor communication and dismissive responses to patient complaints
- reports of unprofessional conduct by specific staff members
"Love this place...everyone is friendly and very patient and helpful... I've been going there 3 years and it has saved my life... new day is a blessing!!!!!"
— FindRehabCenters.org patient review"My only concern is a few of the women that run the day to day groups can be bullies, and rude. Several clients had the same complaints during the time I was there."
— Rehab.com patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Radford University, NRV Community Services team up to tackle maternal health crisis in rural Virginia — May 9, 2026
- New River Valley Community Services expands “Voices of Hope” — Jan 22, 2026
- New River Valley Community Services Montgomery Center — | RehabHive — Oct 27, 2025
- Family-to-Family Mental Health Education Program - NRVNews — Aug 25, 2025
- Working at New River Valley Community Services: 124 Reviews | Indeed.com — May 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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