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About

Summary: REX Digestive Healthcare is part of UNC Health Rex, a nonprofit hospital system based in Raleigh, NC. Founded in 1894, UNC Health Rex operates 7 locations in Wake County (Apex, Cary, Garner, Holly Springs, Knightdale, Wakefield, and downtown Raleigh) and is a member of UNC Health Care. The organization employs about 2,418 staff (up ~3.4% YoY) and reports annual revenue around $15.7 million. It provides a range of healthcare services through a private, not-for-profit system with headquarters at 4420 Lake Boone Trail, Raleigh. For digestive healthcare needs, UNC Health Rex offers affiliated services within the Raleigh area as part of its broader hospital network. Contact: marketing@rexhealth.com; Phone: 919-784-3100 / 919-784-4697.

Clinic Type

Gastroenterology

Address

4225 Macon Pond Road, Suite 200, Raleigh, NC 27607

Phone

919-791-2040

Email

alan.wolf@unchealth.unc.edu

Opening Hours

8:00 AM - 5:00 PM

Emergency Care

Call 911 in an emergency

Services Offered

  • Gastroenterology
  • Gastrointestinal care
  • Endoscopic procedures
  • Colonoscopy
  • Inflammatory Bowel Disease management
  • Cancer detection, diagnosis, and staging
  • Gastrointestinal procedures

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the patient forms and where can I access them?

Complete a New Patient Online Form or print a copy of our Patient Form [PDF], fill it out, and bring it with you to your appointment.

Will my medical records be needed for my appointment?

If you were referred to us, ask your doctor to send us your medical records before your appointment.

Are there online forms for procedures?

Complete an online Procedure Form before your appointment.

What should I do if I have questions about preparing for a procedure?

If you have any questions about preparing for a procedure, call us and ask to speak with a nurse.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Official UNC Health Rex Website (REX Digestive Healthcare): 4.8 out of 5 (153 ratings)
  • UNC Rex Hospital (General): 4 out of 5 stars (4,971 patient surveys)
  • PissedConsumer (UNC REX Healthcare): 1.7 out of 5 (1 review)

Patients praise

  • High recommendation rates among patients (e.g., 81-91% willingness to recommend)
  • Effective communication from many physicians and nurses
  • Praise for compassionate, attentive care and gentle technique by specific gastroenterologists
  • Efficient appointment scheduling and welcoming front-desk staff
  • Recognized as a high-performing facility for many procedures

Common complaints

  • Billing disputes and lack of transparent pricing for procedures
  • Concerns regarding professionalism of some nursing staff
  • Reports of condescending or dismissive bedside manner from individual providers
  • Complaints about emergency room wait times and perceived lack of empathy

"Doctors... are highly regarded for their attentive and compassionate approach. They take the time to listen to patients and address their concerns. Dr. Kheterpal, in particular, was noted for his gentle technique during procedures, leaving patients feeling comfortable and cared for."

BestProsInTown

"UNC Health engages in deceptive business practices, does not make their costs known upfront for elective, low-priority procedures and tests, and then tries to stick you with the bill afterwards."

PissedConsumer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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