UNC Urgent Care | Walk-In Clinics
Urgent Care • Raleigh, NC
Clinic Type
Urgent Care
Address
—
Phone
984-974-1000
compliance@unchealth.unc.edu
Opening Hours
6 AM–10 PM, seven days a week, 365 days a year for virtual visits; in-person hours vary by location (not stated)
Telehealth
Yes (virtual care now)
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 3.0/5.0 (based on limited user-submitted ratings) (~8 reviews shown for this specific location)
- Yelp: Not explicitly stated (25 reviews total) (25)
- BestProsInTown: Not explicitly stated (69 reviews total) (69)
Patients praise
- efficient and timely care, especially with online reservations
- friendly and attentive staff and providers who listen to patient concerns
- convenience of on-site services like X-rays and lab tests
- effective treatment outcomes that sometimes help patients avoid hospitalizations
Common complaints
- reports of unprofessional or rude conduct by receptionists and some providers
- some patients felt dismissed or had concerns about the quality of care received
- potential for long wait times when staffing is limited
"This is my 3rd time being admitted to this clinic (various conditions) and so far, it’s been very reliable. I only expect to hop-in and leave... the doctors and FNP were all helpful and informative."
— LocalityBiz Review"An afternoon receptionist who answered the phone was rude, hateful, and sarcastic. Front desk staff and receptionists are supposed to represent the business or other staff as a whole. She did not..."
— Yahoo Local Review"I was nervous base on the rating and reviews, but had a great experience. I was certainly low on the priority list, but there were few people here on a Saturday morning. I was in and out in 25 minutes..."
— Loc8NearMe ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UNC Health Urgent Care — May 27, 2026
- UNC Urgent Care Johnston County - UNC Health Medical Group — Oct 17, 2025
- UNC Health Rex | Raleigh, NC — May 11, 2026
- UNC URGENT CARE AT CLAYTON - Updated July 2026 - Yelp — Jul 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Raleigh
UNC Rex Hospital (UNC Health Rex) is a general hospital in Raleigh, NC, part of the UNC Health Care system. Key details: - Location: 4420 Lake Boone Trail, Raleigh, NC - Beds: 665; Helipad: Yes - Services: Oncology, heart/vascular, surgical services (bariatric, GI, orthopedic, neuro/spinal), rehabilitation, emergency department, urgent care, women’s services, wound healing - Affiliation: University of North Carolina (UNC Health Care) - History: Founded 1894; oldest hospital in Raleigh; named after John T. Rex - Notable roles: Official healthcare provider for the Carolina Hurricanes and NC State Wolfpack - Contact: Phone 919-784-3100 If you’re specifically looking for UNC Urgent Care in Raleigh, Rex Hospital offers urgent care services as part of its broad emergency and urgent care capabilities. For precise urgent care hours and locations within the Rex system, consider checking the Rex Health or UNC Health Care site or contacting the hospital directly.
Comparing your options?
See other urgent care clinics in Raleigh, or search the full directory by insurance, ratings, and more.