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About

CHS Mail Order Pharmacy, owned and operated by Boston Medical Center in Randolph, MA, provides mail order pharmacy services for maintenance medications. The pharmacy offers 90-day or 30-day prescription processing with free USPS home delivery, 24/7 phone refills, automatic refills, medication synchronization, and mobile app access for prescription management and refills.

Clinic Type

Pharmacy

Address

Randolph, MA (affiliation with Boston Medical Center)

Phone

1-844-319-7588

Email

info@clearwayhealth.com

Opening Hours

24 hours, 7 days a week (refill line); typical processing times mentioned; not a formal schedule

Services Offered

  • Mail order pharmacy
  • Maintenance medication mailing
  • 24/7 phone refills
  • Automatic refills
  • Medication synchronization & history review
  • Medication Adherence Packaging
  • Mobile app access (iOS and Android)
  • e-Prescribe
  • Fax prescriptions
  • Provider communications for prior authorizations
  • USPS home delivery (free shipping)
  • 3-business-day typical processing
  • Online portal for prescriptions and refills
  • Payment setup via credit card or FSA debit card

Technology & Equipment

  • Mobile apps (iOS and Android)
  • e-Prescribe
  • Online portal
  • Automatic refill system

Insurance & Payment

—

Credit card, Flexible Spending Account (FSA) debit card, FSA debit card

Languages Spoken

—

Pricing

  • 3 business days typical mailing after receipt
  • 90-day or 30-day maintenance prescriptions
  • Free home delivery via USPS

FAQs

What is CHS Mail Order Pharmacy?

The CHS Mail Order Pharmacy is owned and operated by Boston Medical Center and is located in Randolph, MA, offering maintenance medications and related services.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp: 1.5 stars out of 5 (17 reviews)

Patients praise

  • personalized customer attention (for the local community pharmacy)
  • free delivery options (for the local community pharmacy)
  • professional and caring staff (for the local community pharmacy)

Common complaints

  • long wait times
  • poor customer service experiences
  • billing and insurance processing issues
  • difficulty reaching staff or pharmacy closures during business hours

"Horrible customer service! I called in advance to make sure my prescription would be ready. They said it would be ready in 15 minutes. I try to pick up a half hour later and it has to be..."

— Yelp review for a CVS pharmacy in Randolph, NJ

"The pharmacy is an absolute mess, they lose prescriptions and tell customers they picked them up."

— MapQuest review for a pharmacy in Randolph, NJ

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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