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About

Summary: - Promise Healthcare is a nonprofit primary care organization based in Champaign, Illinois, serving Champaign County and nearby areas with primary medical, behavioral health, and dental services. - It operates 7 offices nationwide (primarily in Illinois), including locations in Champaign and Urbana, with its headquarters at 819 Bloomington Road, Champaign, IL. - Services include the Frances Nelson SmileHealthy dental program and mobile clinics, serving about 10,000+ patients and 35,000 patient visits annually. - Founded in 1969; staff around 33 employees (recent growth noted). Contact: info@promisehealth.org; main phone: (217) 356-1558 or (217) 600-7000. - If you’re seeking information specifically about Promise Healthcare in Rantoul, IL: current provided materials list locations in Champaign and Urbana but do not show a Rantoul address or a dedicated Rantoul site. It may be worth checking their official site or contacting them to confirm if Rantoul hosts any Promise Healthcare services or partner sites.

Clinic Type

Adolescent Medicine

Address

424 E Wabash, Rantoul, IL 61866

Phone

(217) 600-7000

Email

%20jhenry@promisehealth.org

Opening Hours

Monday 7:15 am - 6:00 pm; Tuesday 7:15 am - 5:00 pm; Wednesday 7:15 am - 6:30 pm; Thursday 7:15 am - 6:30 pm; Friday 7:15 am - 6:30 pm; Saturday 7:45 am - 2:30 pm; Sunday Closed

Emergency Care

911 in case of emergency

Services Offered

  • Primary Care
  • School Physicals
  • Sports Physicals
  • Immunizations
  • Adolescent Counseling
  • Adult Counseling
  • Health and Nutrition Education
  • STI Testing
  • ADHD Treatment

Insurance & Payment

Languages Spoken

  • Spanish
  • English

FAQs

What services are offered for adolescents?

Primary Care, School Physicals, Sports Physicals, Immunizations, Adolescent Counseling, ADHD Treatment, Health and Nutrition Education, STI Testing.

What are the clinic hours?

See opening hours above by day.

How can I access after-hours care?

Contact 217-356-1558 to access care teams after hours.

Is there transportation available?

If you need Transportation, Please Call 217-403-5424.

Who should be contacted for emergencies?

Call 911 for emergencies.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 2.5 out of 5 stars (36 reviews)
  • Glassdoor: 2.9 out of 5 stars (employee reviews) (86 reviews)

Patients praise

  • Some staff members noted as caring or helpful
  • Appreciation for benefits offered to staff

Common complaints

  • Dissatisfaction with mental healthcare services
  • Reports of unprofessionalism and administrative issues
  • Concerns regarding prescription handling and clinical care quality
  • Difficulties with office management and communication

"If you want good mental healthcare, do not come here. do NOT care about you unless they THINK you're bipolar."

Birdeye

"...Rantoul and a month later, both of them don't know how to fill a prescription. This has to be some form of malpractice."

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Rantoul, IL·Adolescent Medicine

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Rantoul, IL·Adolescent Medicine

Summary: - Carle Health is a nonprofit hospital system based in Urbana, Illinois, founded in 1946, operating eight hospitals and related health services across Illinois. - It combines clinical care, health insurance, research, and academics, with about 16,000 team members (the excerpt also cites 3,358 employees in one stat), and total revenue around $315 million. - Key details: Industry—Hospitals and Health Care; Type—Nonprofit; Ownership—Private; Aliases include the Carle Foundation; Main website—carle.org; contact emails/phones provided in the excerpt. - Notable personnel listed include various executives and department leaders, but no specific clinical provider details for Thomas L. Franzen, MD, or confirmation of him as a Carle provider in Rantoul is presented in the provided content. If you’re specifically looking for information on Thomas L. Franzen, MD at Carle Rantoul, this page does not confirm his affiliation. Consider checking Carle Health’s physician directory or contacting Carle Rantoul directly for current provider listings and availability.

VerifiedOnline bookingSince 1946

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