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About

Promise Healthcare is a nonprofit network providing primary medical, behavioral health, and dental services to underserved communities in Champaign County, Illinois, and surrounding areas. Key details: - Founded: 1969; HQ in Champaign, IL - Services: Primary care, behavioral health, dental (including SmileHealthy programs) - Reach: About 35,000 patient visits and over 10,000 patients annually - Locations: 7 offices nationwide (primarily Champaign-Urbana area), including 819 Bloomington Rd, Champaign; 821 S Neil St, Champaign; 1002 S Race St, Urbana - Organization: Private nonprofit with 33 employees (growth noted) - Contact: info@promisehealth.org; main phone lines 217-356-1558 / 217-600-7000 User query mentions “Rantoul.” The provided locations list does not specify a Rantoul facility. If you’re looking for Promise Healthcare services specifically in Rantoul, IL, this page does not confirm a Rantoul location. You may want to check their website or contact them directly to confirm current Rantoul availability or mobile/dental outreach options in that area.

Clinic Type

Behavioral Health Care

Address

424 E Wabash, Rantoul, IL 61866

Phone

(217) 600-7000

Email

%20jhenry@promisehealth.org

Opening Hours

Monday 7:15 am - 6:00 pm; Tuesday 7:15 am - 5:00 pm; Wednesday 7:15 am - 6:30 pm; Thursday 7:15 am - 6:30 pm; Friday 7:15 am - 6:30 pm; Saturday 7:45 am - 2:30 pm; Sunday Closed

Emergency Care

911 for emergencies

Services Offered

  • Primary Care
  • School Physicals
  • Sports Physicals
  • Immunizations
  • Adolescent Counseling
  • Adult Counseling
  • Health and Nutrition Education
  • STI Testing
  • ADHD Treatment
  • Behavioral Health
  • Psychiatry Services
  • Counseling Services
  • Case Management Services
  • Prenatal Care
  • Mental Health Wellness Services
  • Womens Health Services
  • Dental Services
  • Medical Services
  • Careers
  • Insurance Enrollment Services

Team

  • Sarah Lawson, MSW, LSW — Behavioral Health Provider
  • Meldomi Asante — AGNP-C
  • Caren Cohen-Heath — LPC
  • Stephen Cambalik — MD, MPH
  • Tiesha Taylor-Ducker — MSN, APRN, PMHNP-BC

Insurance & Payment

Languages Spoken

  • English
  • Español

FAQs

What services are offered?

Primary Care, School Physicals, Sports Physicals, Immunizations, Adolescent Counseling, Adult Counseling, Health and Nutrition Education, STI Testing, ADHD Treatment, etc.

What are the clinic hours?

Monday–Friday hours listed above; Saturday 7:45 am–2:30 pm; Sunday closed; lunch break 11:45 am–12:45 pm.

What is the after-hours contact for care teams?

Contact number after hours: (217) 356-1558 to access care teams.

What is the contact number for transportation assistance?

If you need Transportation, Please Call 217-403-5424.

What services are offered at Promise Healthcare – Rantoul?

Primary Care, School Physicals, Sports Physicals, Immunizations, Adolescent Counseling, Adult Counseling, Health and Nutrition Education, STI Testing, ADHD Treatment.

How to reach the clinic for appointments?

Call to Request an Appointment or use the website contact options (see links in extras).

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Charity Navigator (Organization-wide): 100% accountability score (Charity Navigator) (N/A)

Patients praise

  • some staff members described as passionate and caring about quality patient care
  • services include diverse healthcare options like counseling, physicals, and immunizations

Common complaints

  • reports of poor administrative management and disorganization
  • complaints regarding prescription fulfillment issues
  • allegations of high staff turnover and difficult working conditions
  • negative feedback from patients regarding service experiences

"It is a terrible place. They are borderline for malpractice."

Facebook Community Discussion

"The company was very unorganized. They automatically used your pto if you call off. You get wrote up for everything especially if you call off due to..."

Indeed Employee Reviews

"Worst place I have ever been to. Dr. Meldomi sent my prescription a month ago and it still hasn't been filled."

Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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