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Clinic Type

Osteopathic Medicine

Address

3450 Lacey Road, Downers Grove, IL 60515

Phone

630-743-4500

Email

fmclinic@midwestern.edu

Opening Hours

Monday 8:00 a.m. – 5:00 p.m.; Tuesday & Wednesday 7:00 a.m. – 4:00 p.m.; Thursday 9:00 a.m. – 6:00 p.m.; Friday 7:00 a.m. – 4:00 p.m. (once a month closes at 12:00 p.m.); Saturday 7:00 a.m. – 11:30 a.m. (once a month)

Services Offered

  • Family Medicine
  • Osteopathic Medicine
  • Primary Care
  • Preventative Care
  • Annual physical exams
  • Sports physicals
  • Behavioral medicine / stress management
  • Interpretation of diagnostic studies and labs
  • Referral to appropriate specialists
  • Minor office procedures
  • Osteopathic Manipulative Treatment
  • Joint and soft tissue injections
  • Therapeutic exercise prescription
  • Thrive: A lifestyle program for postpartum women
  • Coordination of care with specialists
  • Patient education and preventative health maintenance

Technology & Equipment

  • Osteopathic medicine
  • Labs and diagnostic studies interpretation
  • MyChart patient portal (implied by MyChart links)

Team

  • Not explicitly listed, Fully licensed osteopathic doctors — Family Medicine clinicians ( osteopathic physicians )

Insurance & Payment

Phone payments via MyChart? (not explicit), In-person payment at clinic

Languages Spoken

  • English

FAQs

What services are offered?

Family Medicine, osteopathic medicine, preventative care, annual physicals, sports physicals, referrals, minor procedures, etc.

What services are offered by Family Medicine Clinic?

Osteopathic Family Medicine with comprehensive outpatient services including annual physicals, medical management, sports physicals, minor office procedures, osteopathic manipulative treatment, joint and soft tissue injections, therapeutic exercise prescription, and referrals to physical/occupational therapies.

Where is the clinic located?

3450 Lacey Road, Downers Grove, IL 60515.

What are the clinic hours?

Mon 8:00 a.m.–5:00 p.m.; Tue & Wed 7:00 a.m.–4:00 p.m.; Thu 9:00 a.m.–6:00 p.m.; Fri 7:00 a.m.–4:00 p.m. (once a month closes at 12:00 p.m.); Sat 7:00 a.m.–11:30 a.m. (once a month).

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. Thomas Franzen): 4.0/5.0 (9 reviews)
  • Healthgrades (Dr. Erich Slocum): 5.0/5.0 (4 reviews)
  • Vitals (Dr. Erich Slocum): 3.8/5.0 (4 ratings (2 reviews))
  • Healthgrades (Dr. Frances Kramer): 5.0/5.0 (3 reviews)

Patients praise

  • Providers are described as warm, personable, and caring
  • Appreciation for providers who take time to listen and do not rush appointments
  • Effective coordination of specialized care and therapy services
  • Staff described as polite and helpful

Common complaints

  • Disagreements regarding medical prescriptions and treatment decisions
  • Frustration with communication or feeling unheard by certain providers
  • Reports of stubbornness in provider-patient interactions

"I am very happy with the doctors and staff at Carle Rantoul. And therapy as well have been so polite and caring thanks to you all."

Yelp user review

"He have a character that make you feel like you are getting hear out by him. He will take time to figure what issues are. He have warm personality that make you are welcomed and comfortable."

Healthgrades user review for Dr. Erich Slocum

"Denied facts written on prescription labels. Wouldn’t hear what was being said and argued I was wrong."

Vitals user review for Dr. Erich Slocum

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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