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About

Summary: - Promise Healthcare is a nonprofit primary care organization based in Champaign, Illinois, serving Champaign County and nearby areas with primary medical, behavioral health, and dental services. - It operates 7 offices nationwide (primarily in Illinois), including locations in Champaign and Urbana, with its headquarters at 819 Bloomington Road, Champaign, IL. - Services include the Frances Nelson SmileHealthy dental program and mobile clinics, serving about 10,000+ patients and 35,000 patient visits annually. - Founded in 1969; staff around 33 employees (recent growth noted). Contact: info@promisehealth.org; main phone: (217) 356-1558 or (217) 600-7000. - If you’re seeking information specifically about Promise Healthcare in Rantoul, IL: current provided materials list locations in Champaign and Urbana but do not show a Rantoul address or a dedicated Rantoul site. It may be worth checking their official site or contacting them to confirm if Rantoul hosts any Promise Healthcare services or partner sites.

Clinic Type

Primary Care

Address

424 E Wabash

Phone

217-600-7000

Email

%20jhenry@promisehealth.org

Opening Hours

Monday: 7:15 am - 6:00 pm; Tuesday: 7:15 am - 5:00 pm; Wednesday: 7:15 am - 6:30 pm; Thursday: 7:15 am - 6:30 pm; Friday: 7:15 am - 6:30 pm; Saturday: 7:45 am - 2:30 pm; Sunday: Closed. Lunch: 11:45 am - 12:45 pm

Emergency Care

Call 911 for emergencies

Services Offered

  • Primary Care
  • School Physicals
  • Sports Physicals
  • Immunizations
  • Adolescent Counseling
  • Adult Counseling
  • Health and Nutrition Education
  • STI Testing
  • ADHD Treatment

Team

  • Promise Healthcare - Rantoul Providers — Providers

Insurance & Payment

Languages Spoken

  • English
  • Spanish

FAQs

What services are offered at Promise Healthcare - Rantoul?

Primary Care, School Physicals, Sports Physicals, Immunizations, Adolescent Counseling, Adult Counseling, Health and Nutrition Education, STI Testing, ADHD Treatment

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.0 out of 5 stars (for the broader organization's Frances Nelson location) (4 reviews)

Patients praise

  • Some patients report staff as helpful and kind
  • General appreciation for accessibility of care and medication

Common complaints

  • Reports of administrative issues, such as difficulties with FMLA forms and prescription delays
  • Allegations of poor quality of care and unprofessional experiences

"It is a terrible place. They are borderline for malpractice. Everything from giving me FMLA forms back that the doctor should have filled out..."

Social media post/community discussion

"Able to get the care and medication I need. They always care."

Official Promise Healthcare website testimonials page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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