Ear, Nose, and Throat (ENT) - Rapid City Medical Center
Ear, Nose, and Throat (ENT) • Rapid City, SD • Since 1948
About
Rapid City Medical Center in Rapid City, SD offers ENT (Ear, Nose & Throat) services through its physician-owned, multi-specialty practice. The center provides comprehensive care across 11 locations, including eight sites with urgent care. Established in 1948, it emphasizes patient-centered, personalized service with a broad team of physicians and subspecialists, including otolaryngology. If you’re seeking ENT care or related services in Rapid City, this clinic is a key local option.
Clinic Type
Ear, Nose, and Throat (ENT)
Address
241 Minnesota St, Rapid City, SD 57701
Phone
605-791-0602
RCMCPatientFS@monument.health
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (West River Ear, Nose & Throat): 3.6/5 (87 reviews)
- WebMD (Dr. Troy Howard): 4.5/5 (20 ratings (9 reviews))
- US News (ENTs at Monument Health Rapid City Hospital): Patient Experience 5/5 (7 reviews)
Patients praise
- Thorough/take time diagnosing complex ENT issues (sinus, ear problems, cochlear implants)
- Compassionate bedside manner and attentive listening
- Helpful, knowledgeable clinicians and straightforward care
- Improvements in symptoms after care/procedures
Common complaints
- Some patients report being dismissed quickly or feeling not adequately examined
- Concerns about inadequate examinations for certain cases (including pediatric/chronic sinus)
- Dissatisfaction with service details (e.g., pre-op instructions not provided until the day before surgery)
- Painful experiences without adequate comfort measures for procedures
- Lower overall clinic rating on at least one review platform
"“Patients frequently praise Dr. Troy Howard for his thorough approach… [and] his willingness to take time to properly diagnose complex problems involving sinus issues, ear problems, and cochlear implants.”"
— WebMD overview for Dr. Troy Howard"“Giving 0 stars wasn't an option… we were dismissed almost immediately.”"
— WebMD review excerpt for Dr. Troy Howard"“The only problem was that they didn't get the preoperating instructions to me until the day before surgery…”"
— MapQuest review for Rapid City Medical Center West River ENTSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ear, Nose, and Throat (ENT) | Rapid City Medical Center — Oct 9, 2025
- Dr. Dallin Christensen, MD | ENT | Rapid City Medical Center — Oct 15, 2025
- Ear, Nose, & Throat | West River ENT & Allergy in Rapid City, SD — Sep 1, 2025
- Ear, Nose, and Throat — Oct 22, 2025
- Important Changes | Rapid City Medical Center — Apr 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose, and throat (ent) clinics in Rapid City
Monument Health is a nonprofit, integrated health system based in Rapid City, SD, serving western South Dakota and eastern Wyoming. It operates 5 hospitals, 40+ clinics, and 33 medical specialties with over 4,500 physicians and caregivers. For ENT (Ear, Nose, and Throat) services in Rapid City, Monument Health offers ENT providers across its network at locations including its Rapid City HQ and surrounding clinics. Key contact: mycharthelp@monument.health; main phone: 605-755-1000. Primary locations in the Rapid City area include: - HQ: 353 Fairmont Blvd, Rapid City, SD 57701 - Additional nearby offices: Custer, Sturgis, Deadwood, Spearfish, and other western SD sites.
West River ENT & Allergy (West River Ear Nose & Throat, Prof., L.L.C.) is a small medical practice based in Rapid City, SD, with three offices in Rapid City. They specialize in ENT services, audiology, hearing aids, allergy care, and pediatric care. The practice employs 2 people and serves primarily the United States with notable patient traffic online. Key contact: (605) 939-7863. Main locations include 4940 5th St (and Suite 2B) and 241 Minnesota St, Rapid City, SD 57701.
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