Monument Health Behavioral Health Center in Rapid City, ...
Psychiatry • Rapid City, SD
Clinic Type
Psychiatry
Address
15 Mountain View Road, Rapid City, SD 57702
Phone
+1-605-755-7200
MyChartHelp@monument.health
Opening Hours
8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 8:00 AM - 5:00 PMClosed Today Closed Today
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- LocalityBiz: 1/5 (implied by content) (not explicitly aggregated)
Patients praise
- some reports of kind treatment on the adult side from specific patients
- appreciation for specific staff members (e.g., security)
Common complaints
- allegations of disrespectful or mean staff behavior
- concerns regarding patient safety, involuntary holding procedures, and restrictive measures
- complaints about facility maintenance, cleanliness, and comfort of beds
- criticism of administrative and billing practices at the broader hospital system
- reports of inadequate medical coordination for comorbid conditions like diabetes
"If I could, I would give it a zero review because the staff were mean and disrespectful, the food is horrible, the beds are disgusting, the bathroom and showers look like, they never get cleaned the staff don't know personal space."
— LocalityBiz User Review"However my husband has been here on the adult side and they are always kind to him, hopefully the adolescent side is different these days."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- You Don't Have to Wait Until It Gets Bad: A Rapid City Psychiatrist Gets Honest About Mental Health - The Rapid City Post — May 10, 2026
- Monument Health gets $70K for behavioral health upgrades - Rapid City, South Dakota | News, Weather and Sports | NewsCenter1 — Apr 22, 2026
- Monument Health could lose millions due to Sanford expansion — Nov 24, 2025
- Monument Health Opens Emergency Services and Medical Campus in Rapid City - Monument Health — Jun 10, 2026
- Part 2: Vital Conversations with Amy Iversen, CEO of West River Mental Health - Doc Talk with Monument Health | Acast — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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