Rheumatology & Arthritis Care
Rheumatology • Rapid City, SD
Clinic Type
Rheumatology
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Jennifer May): 3.8 out of 5 stars (8 reviews) (8 reviews)
- FindATopDoc (Dr. Brian Bowers): 3 out of 5 stars (10 reviews) (10 reviews)
- US News (Dr. Brian Bowers): 4 out of 5 stars (12 reviews) (12 reviews)
- Healthgrades (Shari Fechner, CNP): 5 out of 5 stars (1 review) (1 review)
Patients praise
- Providers described as thorough, knowledgeable, and professional
- Staff often noted as compassionate and friendly in some practices
- High satisfaction regarding follow-up care and explanation of conditions in specific instances
Common complaints
- Difficulty in receiving return calls or messages from staff
- Issues with bedside manner, including reports of being condescending or talking over patients
- Concerns regarding appointment time spent with patients being perceived as too short
"One has to be a squeaky wheel to get a return message or phone call. This is troubling when dealing with a chronic illness."
— Healthgrades review of Dr. Jennifer May"My husband sees Dr. May.. she doesn't have the best bed side manner and has came off quite condescending and talks over you."
— Reddit thread on Rapid City rheumatologistsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Monument Health Welcomes 31 New Physicians in 12 Weeks, Expands Specialty Care in Rapid City - The Rapid City Post — Sep 16, 2025
- Purple on the Hill: Rapid City Rallies for Autoimmune Awareness Day - The Rapid City Post — Mar 27, 2026
- Sanford Black Hills region plans addition of 16 physicians - Sanford Health News — Jan 30, 2026
- Rapid City Medical Center officially joins Monument Health – Rapid City Business Journal — May 1, 2026
- Sanford expands pediatric orthopedic outreach to Rapid City - Sanford Health News — Apr 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More rheumatology clinics in Rapid City
Monument Health is a nonprofit, integrated health system based in Rapid City, SD, serving western South Dakota and eastern Wyoming. The Rapid City area clinic at Flormann Street (Flormann Clinic) is part of Monument Health’s network of facilities including 5 hospitals, 40+ clinics, and 33 medical specialties. The system employs over 4,500 caregivers across 20 communities, with HQ at 353 Fairmont Blvd, Rapid City. The organization emphasizes connected primary and specialty care through its clinics and care teams, including the Flormann Street location, which offers primary and specialty services as part of Monument Health’s wide regional network.
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