Urgent Care & Walk-In Clinic - Rapid City Medical Center
Urgent Care • Rapid City, SD • Since 1948 • 1 Urgent Care location (RUSHMORE ROAD CLINIC) locations
About
Urgent Care & Walk-In Clinic - Rapid City Medical Center (Rapid City, SD) - Independent medical practice with 80+ physicians and caregivers across Family and Internal Medicine and 14 subspecialties. - Offers urgent care services at eight locations, including an urgent care clinic, with patient-centered, physician-owned care. - Established in 1948; provides outpatient primary and urgent care across multiple specialties (dermatology, ENT, ophthalmology, orthopedics, etc.). - Locations include 11 offices in Rapid City, SD, with multiple addresses listed for convenient access.
Clinic Type
Urgent Care
Address
2820 Mt. Rushmore Rd, Rapid City, SD 57701
Phone
605-342-3280
RCMCPatientFS@monument.health
Opening Hours
Extended hours including evenings and weekends; walk-in, no scheduling
Emergency Care
No emergency department; directs to Emergency Room for severe, life-threatening symptoms
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
Is there scheduling?
No scheduling needed; walk-ins only.
Is it for adults and children?
Yes, treats both adults and children.
Do I need an appointment?
No. All visits are walk-in.
Do you treat both adults and children?
Yes! Our Urgent Care treats both adults and children.
Is Urgent Care less expensive than the ER?
Yes. Because we are physician-owned and not hospital-based, our pricing is typically much more affordable.
Can you access my RCMC medical records?
Yes, your visit is documented in the same system your primary care and specialists use.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google reviews): 4.5/5 stars (230 reviews)
- Yelp: Not explicitly rated (multiple individual reviews) (18 reviews)
Patients praise
- Professional, friendly, and caring medical staff (doctors, nurses, PA)
- Efficient and prompt clinical care during urgent visits
- High-quality clinical attention and thoroughness of physicians
- Clear communication of treatment plans by medical providers
Common complaints
- Inconsistent experiences with administrative and office staff
- Frustrations regarding appointment scheduling and availability
- Concerns related to billing and communication about procedures
"Everyone that I was in contact with had positive attitudes and were so helpful in a very busy office. Thank you!"
— Birdeye review"IN SHORT: Poor & dishonest communication about appointments and procedures. Billing department pretends to be..."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care Location | Rapid City Medical Center | SD — Nov 25, 2025
- Clinic Locations | Rapid City Medical Center | Find Us — Nov 26, 2025
- Urgent Care | Rapid City Medical Center
- Mt. Rushmore Road Clinic | Rapid City Medical Center — Oct 15, 2025
- Important Changes | Rapid City Medical Center — Apr 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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