Kidney Care | Care Services | UNM Health System | Albuquerque ...
Dialysis • Raton, NM • Since 2007
About
Summary: UNM Medical Group, Inc. is a nonprofit faculty practice plan within the UNM Health System based in Albuquerque, NM. Established in 2007, it provides a broad range of medical services including primary, specialty, and urgent care through its affiliated physicians and facilities. The organization emphasizes high-quality patient care, community engagement, and billing/insurance assistance. It operates across three offices in Albuquerque (headquarters at 933 Bradbury Dr. SE, Suite 2222; 1001 Yale Blvd NE) and serves as part of UNM Health. If you’re seeking kidney care or other medical services in Albuquerque or the surrounding area (Raton region mentioned in context), UNM Medical Group is a key provider within the UNM Health System. Contact: multiple listed phone lines and the main site unmhealth.org for appointments and billing support.
Clinic Type
Dialysis
Address
UNM Hospital - 1st Floor ACC 2211 Lomas Blvd. NE Albuquerque, NM 87106
Phone
505-272-3100
Chwilcox@salud.unm.edu
Opening Hours
8 - 5 Monday through Friday
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for UNM Hospital – 1st Floor ACC?
8 - 5 Monday through Friday
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Aggregate of Google/Birdeye): 2.6/5 stars (1,016 reviews) (1,016 reviews)
- Momentary Labs (CMS HCAHPS data): 2/5 stars (1,553 patient surveys)
- National Health Ratings (Raton Dialysis/DCI): 3/5 stars
Patients praise
- staff professionalism in specific instances of stress easing
- improvements to hospital facilities such as parking shuttles
- recognized expertise in complex kidney care and research
Common complaints
- long ER wait times
- unprofessional, cold, or mean staff behavior towards patients
- poor communication between staff and patients regarding medications and test results
- facility noise levels/lack of quietness
- concerns regarding the care of disabled and elderly patients
"A number of the staff are cold, unfriendly and uncompassionate. Some are downright mean and overbearing..."
— Trustpilot user review regarding UNM Health network"He was in the ER for 18 hrs. Finally sent up to a room and an employee Renee helped to ease the stress. She was very professional and proficient..."
— Birdeye user review for UNM HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Raymond G. Murphy Department Of Veterans Affairs Medical Center | VA New Mexico Health Care | Veterans Affairs — Jul 30, 2021
- Dr. Brent T. Wagner, MD - Nephrologist in Albuquerque, NM — May 14, 2026
- Dr. Luis Madera Marin, MD - Nephrologist in Albuquerque, NM — May 14, 2026
- Dr. Eric Y. Brown, MD - Nephrologist in Albuquerque, NM — May 14, 2026
- Yearly Health Screenings for Kidney Disease Prevention Are Vital — Dec 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More dialysis clinics in Raton
Summary: The page describes Dialysis Clinic, Inc. (DCI), a nonprofit Hospitals and Health Care provider founded in 1971 and headquartered in Nashville, TN. DCI offers in-center dialysis, home therapies, kidney health management, transplant and end-of-life services, and hospital partnerships. It operates as a 501(c)(3) NGO with about 1,020 employees and roughly $800M in annual revenue, serving US patients and collaborating with partners. The site provides corporate details (address, contact info, LinkedIn) and notes 4 US offices, with HQ at 1633 Church St, Nashville. There is no explicit information about a Raton, NM location or presence on DCIinc.org. If you’re seeking DCI services in Raton, NM, this page suggests DCI is primarily Nashville-based with US operations; you may need to contact DCI via the provided emails/phone or check for local dialysis partners in your area.
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