Doctors & Practitioners
Family Medicine • Raton, NM
Clinic Type
Family Medicine
Address
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Phone
(575) 445-3661
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
Medicaid, Medicare, Commercial Insurance, Self Pay
Languages Spoken
FAQs
What are the hours of operation?
Hours are: Mon-Fri—8:30 a.m.-5:00 p.m (lunch break from 12 p.m.-1p.m.).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Douglas Smith): 4.0/5 average (17 ratings)
- WebMD (Dr. David Serafini): 5.0/5 average (2 ratings)
- WebMD (Dr. Leonardo Lopez): 5.0/5 average (5 ratings (1 review shown))
- WebMD (Dr. Elizabeth Newman): 1.0/5 average (1 rating (1 review shown))
- WebMD (Dr. Kathie Mcalpine): 5.0/5 average (1 rating)
- RateMDs (Dr. Loretta A. Conder): 2.5/5 (1 review)
Patients praise
- High ratings for some physicians on WebMD (e.g., 5.0/5 for Dr. Serafini and Dr. Lopez).
- Positive patient feedback emphasizing thoroughness, quality time, explanation of care, and follow-up (Dr. Lopez review).
- Some patients also report explanations of conditions and staff courtesy (Dr. Mcalpine profile shows “Explained conditions and treatments” and “Staff was courteous”).
Common complaints
- Some very low ratings on WebMD for certain providers (e.g., 1.0/5 for Dr. Newman).
- A critical RateMDs review describes perceived dismissal/mischaracterization of chronic pain as psychosomatic and negative impact on the patient (Dr. Conder).
""He treated my mom when she was admitted to the hospital & he was amazing! He was very thorough, spent quality time & explained everything & ensured understanding of the condition. Followed up closely & very grateful for his excellent patient care! Need more Dr.’s like him definitely.""
— WebMD patient review for Dr. Leonardo Lopez (Raton, NM)""If I could leave less than one star, I would. She is incompetent and should not be allowed to work in emergency medicine. I am emergency medicine trained and know a quack when I see one.""
— WebMD patient review for Dr. Elizabeth Newman (Raton, NM)""Dr. Conder asked me if the Drs. had told me this is psychosomatic... She had me so upset, I was bawling... which was totally misquoted in my ED records.""
— RateMDs review for Dr. Loretta A. Conder (Raton, NM)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jesula Saint Louis, Nurse Practitioner | Boca Raton, FL | WebMD — Apr 25, 2026
- Lauren Troher, Nurse Practitioner | Boca Raton, FL | WebMD — Dec 31, 2025
- Luisa M. Bisignano, NP - Nurse Practitioner in Indialantic, FL — May 14, 2026
- Dr. Zuniga - zunimedclinic.com — Aug 14, 2025
- Dr. Payton Whiddon, MD, Family Physician | Ruston, LA | WebMD — Oct 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Raton
Miners Colfax Medical Center in Raton, NM is a public medical center with a focus on community education, patient information, and financial/ethics/compliance programs. Located at 203 Hospital Drive, Raton, NM 87740, it is part of an organization listed under the Alternative Medicine industry. The center has 29 employees and is headquartered in Springer, NM. Website: minershosp.com. LinkedIn presence: linkedin.com/company/miners-colfax-medical-center.
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