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About

Summary: The page is about Presbyterian Healthcare Services (PHS), a nonprofit health system based in Albuquerque, NM, founded in 1908. PHS operates 9 hospitals and multiple clinics in New Mexico, plus related services (including Presbyterian Health Plan and Presbyterian Homes & Services). It employs about 3,082 staff and reports roughly $3.0B in annual revenue. PHS offers a range of clinical careers and roles (physicians, nurses, therapists, etc.). The organization is nonprofit, part of UnityPoint Health, and serves as a health care provider with multiple locations in New Mexico. The provided listing does not specify palliative care services or a facility in Raton, NM. If you’re specifically seeking Palliative Care at Presbyterian Healthcare Services in Raton, NM, this page does not confirm a Raton location or program; you may want to check the PHS locations page or contact PHS directly for palliative care availability in the Raton area.

Clinic Type

Hospice and Palliative Care

Address

9521 San Mateo Blvd NE, Albuquerque, NM 87113, US

Phone

18447737362

Email

phf@phs.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Palliative care
  • Healthcare at Home
  • Hospice
  • Palliative medicine in-home services
  • Palliative medicine in clinics (Albuquerque and Rio Rancho)
  • Telemedicine (possible)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Ratings (via Nursa) for Presbyterian Hospice Inpatient Unit: 4.6 out of 5 stars based on 214 reviews (214 reviews)

Patients praise

  • commitment to quality of life and symptom relief for serious illness
  • comprehensive multidisciplinary team approach including physicians, nurses, and social workers
  • positive patient feedback regarding recommendation rates in specific programs

Common complaints

  • concerns about long wait times in emergency settings
  • administrative or billing issues regarding organized communication
  • difficulty finding providers accepting new patients

"I had a terrible experience at Presbyterian Hospital that left lasting physical and emotional damage. After arriving in excruciating pain, I waited over 7 hours in the ER, during which time I passed out twice."

Better Business Bureau (BBB) user review for Presbyterian Healthcare Services

"They have been hounding us about a bill that was paid 6 mo ago. Unorganized!"

Better Business Bureau (BBB) user review for Presbyterian Healthcare Services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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