Reading Hospital Outpatient Behavioral Health Services
Behavioral Health • Reading, PA • Since 1867
About
Summary: - Reading Hospital is a 697-bed nonprofit teaching hospital in West Reading, Pennsylvania, established in 1867 and a key part of Tower Health. It operates as a Level I trauma center and certified stroke center, with a busy emergency department (over 133,500 annual visits). - The hospital offers a range of residency programs (internal medicine, family medicine, OB/GYN, emergency medicine, surgery, neurology, psychiatry, etc.) and a one-year pharmacy residency; programs are accredited by ACME and AOA. - It serves as a major healthcare facility in the region with extensive clinical services and affiliated departments, including potential outpatient behavioral health services as part of its broader health system offerings. Note: The page confirms Reading Hospital’s broader role within Tower Health and its status as a large, teaching, nonprofit hospital, but does not provide specific details on an outpatient behavioral health services department. For targeted outpatient behavioral health program info (locations, hours, services), please consult Tower Health/Reading Hospital’s behavioral health section or contact their helpline.
Clinic Type
Behavioral Health
Address
Reading, US
Phone
1-833-348-6937
TowerHealthHelpLine@towerhealth.org
Opening Hours
Monday: 7:30 am - 6:00 pm; Tuesday: 7:30 am - 6:30 pm; Wednesday: 7:30 am - 7:00 pm; Thursday: 7:30 am - 7:00 pm; Friday: 7:00 am - 2:30 pm; Saturday: Closed; Sunday: Closed
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours of operation?
Monday: 7:30 am - 6:00 pm; Tuesday: 7:30 am - 6:30 pm; Wednesday: 7:30 am - 7:00 pm; Thursday: 7:30 am - 7:00 pm; Friday: 7:00 am - 2:30 pm; Saturday: Closed; Sunday: Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Reading Hospital Outpatient Therapy): 4.5 stars (12 reviews) (12 reviews)
- Rehab.com (Reading Hospital Center for Mental Health): 3.91 out of 5 stars (11 reviews)
- Birdeye (Tower Behavioral Health - Note: this is often associated with the health system but distinct from standard outpatient clinics): 2.3 stars (165 reviews)
Patients praise
- Some staff described as professional, kind, and caring
- Adequate or effective clinical treatment for certain patients
- Convenience of local outpatient programs allowing patients to remain at home
Common complaints
- Difficulties with the billing and insurance verification systems
- Long wait times and delays in administrative paperwork (e.g., disability forms)
- Reports of rude or dismissive interactions with some clinical staff
- Concerns regarding facility environment and cleanliness
- Mixed experiences with treatment effectiveness and aftercare planning
"I love this office. The staff are very helpful, and patient. They really care for their patients mental health and well-being."
— Rehab.com reviewer"But be prepared for a $700 bill for a single initial visit. And good luck with the Tower Is Health billing system and actually talking to anyone."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Frank S. Masino, PA - Physician Assistant in Reading, PA — May 14, 2026
- Penn Street clinic pairs backpack giveaway with mental health resources — Aug 21, 2025
- 17 Berks County Organizations to Celebrate Recovery Awareness Night at the Reading Fightin’ Phils on July 24 - BCTV — Jul 22, 2025
- Berks commissioners OK opting out of state’s assisted outpatient treatment for mental health | Berks Regional News | wfmz.com — Dec 4, 2025
- Hope Springs Clubhouse in Reading earns international recognition — Apr 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Reading
Tower Behavioral Health is a licensed inpatient psychiatric hospital in Reading, PA, providing acute adult and adolescent psychiatric care. The hospital operates mood disorders, general psychiatric, and co-occurring/specialty eating disorders programs, treating crises such as bipolar disorder, anxiety, self-harm, psychotic disorders, suicidal ideation, PTSD, personality disorders, and acute eating disorders. Evidence-based treatments include CBT, behavioral activation, motivational interviewing, WRAP, DBT, mindfulness, psychoeducation, pharmacotherapy, and ECT when appropriate. Multidisciplinary teams (psychiatrists, nurses, social workers, psychologists, therapists, educators, occupational therapists) tailor care to each patient’s needs. Located at 201 Wellness Way, Reading, PA (HQ), Tower Behavioral Health is a public company in the Hospitals and Health Care industry with about 71 staff.
Haven Behavioral Hospital of Eastern Pennsylvania is a privately held inpatient psychiatric facility based in Reading, PA. It provides acute stabilization and treatment for adults with mental health concerns such as depression, anxiety, mood swings, or psychosis, across two offices (HQ at 145 North 6th Street, Reading, PA 19601, and another Reading location). Services are delivered by psychiatrists, nurses, therapists, and support staff, focusing on long-term recovery through customized treatment programs. Contact: 610-406-4346; email haven-reading-info@havenllc.com. Website: reading.havenbehavioral.com.
Comparing your options?
See other behavioral health clinics in Reading, or search the full directory by insurance, ratings, and more.