Family Practices in Berks County | Penn State Health
Family Medicine • Reading, PA • Multiple locations in Berks County (at least Maidencreek, Muhlenberg, Strausstown, Exeter Outpatient Center) locations
Clinic Type
Family Medicine
Address
108 Plaza Dr Suite 101 Blandon, PA 19510; 4301 5th St Hwy Suite 101 Temple, PA 19560; 44 East Ave Strausstown, PA 19559; 3970 Perkiomen Ave Reading, PA 19606
Phone
6102084558
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Penn State Health OnDemand app offers telehealth options
Emergency Care
24/7 emergency care available at Penn State Health St. Joseph Medical Center; Urgent Care and Walk-in Care locations listed (Maidencreek, Muhlenberg, Strausstown)
Services Offered
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Insurance & Payment
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Languages Spoken
FAQs
What are the urgent care locations in Berks County?
Penn State Health Urgent Care - Maidencreek (108 Plaza Dr Suite 101 Blandon, PA 19510), Penn State Health Urgent Care - Muhlenberg (4301 5th St Hwy Suite 101 Temple, PA 19560), Penn State Health Urgent Care - Strausstown (44 East Ave Strausstown, PA 19559).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BerksConnect (Muhlenberg Family Practice): 2.6/5 (51 reviews)
- BerksConnect (Reading Hospital Family Health Care Center): 3.0/5 (23 reviews)
- BerksConnect (Penn State Health St. Joseph Downtown Campus): 2.4/5 (99 reviews)
- Healthgrades (Dr. Brian Kane): 4.9/5 (77 ratings)
- Vitals (Dr. Kimberly M. Rauenzahn): 4.1/5 (16 reviews)
Patients praise
- Many individual family medicine providers are highly rated for empathy, thoroughness, and clinical expertise
- Strong patient satisfaction ratings for specific clinicians (often 4.8-4.9 out of 5)
- Compassionate care from nursing and clinical staff in many instances
- Skilled and patient-friendly ancillary services, such as phlebotomy and lab work
Common complaints
- Difficulty reaching office by phone and long wait times for appointments
- Unhelpful, rude, or dismissive front-desk and administrative staff
- Administrative disorganization and errors in record-keeping
- Issues with billing transparency and unexpected out-of-network charges
- Inconsistent quality of care and perceived inattentiveness from some providers
"No one ever answers the phone when you call to schedule an appointment…"
— Reading Hospital Family Health Care Center review on BerksConnect"The most horrible, rudest, ignorant women in outpatient services…"
— Penn State Health St. Joseph Downtown Campus review on BerksConnect"Dr. Kane always touches base on the things that concern me. My only complaint is how difficult it is to schedule appointments."
— Dr. Brian Kane review on HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wanda Rodriguez - Nurse Practitioner in Reading, PA — May 14, 2026
- Dr. Philip Baney: Bringing heart to family medicine — Feb 18, 2026
- Health Center Services | Berks School Districts Health Trust — Feb 10, 2026
- Berks Community Health Center adds four new providers — Jan 16, 2026
- Elizabeth A. Moyer, PA - Physician Assistant in Wyomissing, PA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Reading
Reading Hospital is a nonprofit, Level I trauma center and teaching hospital located in West Reading, Pennsylvania (address: 420 South 5th Avenue, West Reading). It is the anchor institution of Tower Health, with 697 beds and a busy emergency department (one of the busiest in Pennsylvania). The hospital offers multiple residency programs across internal medicine, family medicine, emergency medicine, surgery, neurology, psychiatry, and more, with affiliations to several universities and medical schools. Reading Hospital also provides various affiliate locations and related health services under Tower Health. Contact: 833-348-6937 or 484-628-8000.
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