Reading Hospital Family Health Care Center
Primary Care • Reading, PA • Since 1867
About
Reading Hospital is a nonprofit, Level I trauma center and teaching hospital located in West Reading, Pennsylvania (address: 420 South 5th Avenue, West Reading). It is the anchor institution of Tower Health, with 697 beds and a busy emergency department (one of the busiest in Pennsylvania). The hospital offers multiple residency programs across internal medicine, family medicine, emergency medicine, surgery, neurology, psychiatry, and more, with affiliations to several universities and medical schools. Reading Hospital also provides various affiliate locations and related health services under Tower Health. Contact: 833-348-6937 or 484-628-8000.
Clinic Type
Primary Care
Address
Reading Hospital Family Health Care Center, Tower Health, Reading, PA
Phone
1-833-348-6937
TowerHealthHelpLine@towerhealth.org
Opening Hours
- Tuesday: 8:00 am - 5:00 pm - Wednesday: 8:00 am - 5:00 pm - Thursday: 8:00 am - 5:00 pm - Friday: 8:00 am - 5:00 pm - Saturday: Closed - Sunday: Closed
Telehealth
Yes (virtual care services listed among Tower Health offerings)
Emergency Care
Emergency services available
Services Offered
Insurance & Payment
—
Cash, Credit/debit, Medicare, Medicaid, Serves as a primary care location for Tower Health patients (MyTowerHealth)
Languages Spoken
Current Offers
Appointment request form
FAQs
What services are offered at Reading Hospital Family Health Care Center?
Primary care and family medicine with a broad scope including pediatrics, women's health, maternity care, preventive visits, chronic disease management, and behavioral health integration.
When should I schedule a mammogram?
If you’re a woman age 40 or older, it’s time to schedule your mammogram. Early detection saves lives. Call 1-833-348-6937 or click here for an appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BerksConnect: 3.0/5 (23)
- USCompanies.net: 1/5 (1)
Patients praise
- Patient loyalty to specific doctors
- Personalized care from some providers
- Continuity of care if admitted to Reading Hospital
- Educational environment for residents promoting holistic, evidence-based care
Common complaints
- Difficulty reaching the office by phone for appointments
- Excessively long wait times for appointments
- Reports of rude or unprofessional staff behavior
- Concerns regarding patient respect and empathy
- Disorganization in administrative records
"I call there never able pick up phone stating that the voice call volume is busy"
— BerksConnect / USCompanies.net"The operator who answers the phone was extremely rude and aggressive."
— BerksConnectSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Reading Hospital sows women's health, self‑care and spring vibes at Grow & Glow event — May 3, 2026
- Berks Community Health Center holds health fair on Penn Street — Aug 9, 2025
- Reading Hospital to host health and wellness fair. — Aug 20, 2025
- Berks Community Health Center expands chronic disease management with Model of Care grant from NACHC — Jul 11, 2025
- Berks Community Health Center to Celebrate National Health Center Week - BCTV — Jul 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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