Primary Care - Lassen Medical Clinic - Cottonwood, CA
Acute Care • Red Bluff, CA
Clinic Type
Acute Care
Address
20833 Long Branch Dr, Cottonwood, CA 96022
Phone
5303473418
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Dignity Health – Lassen Medical Clinic – Cottonwood accepts most insurance plans. It is recommended to confirm coverage, eligibility and benefits before your visit.
Online bill pay, Request your medical records, My Portal by Dignity Health
Languages Spoken
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FAQs
How much does a typical primary care visit cost?
The cost varies based on your insurance coverage and what happens during the visit. Many patients pay a copay, while others may have costs related to tests or screenings. If you have questions, our friendly staff can help you understand possible charges before your appointment.
Which insurance plans are accepted?
Dignity Health – Lassen Medical Clinic – Cottonwood accepts most insurance plans. To make sure you have access to the care you need, we recommend confirming your insurance coverage, eligibility and benefits before your visit. If you have questions about the plans we accept, please contact our office.
Before your visit
Verify your coverage
Find our office
Get directions to Dignity Health – Lassen Medical Clinic - Cottonwood.
Contact us
For non-emergency related questions, please contact us.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 2.5 out of 5 stars (210 reviews)
- WebMD: Not explicitly stated but low sentiment reported (2 reviews)
- Healthgrades: 3 out of 5 stars (1 review)
Patients praise
- efficient and helpful urgent care experiences
- positive long-term patient relationships with some providers
- timely medication and treatment for acute issues
Common complaints
- rude and incompetent front office staff
- difficulties with customer service and communication
- unhelpful or distressing experiences with providers
- concerns regarding medical care support and billing policies
"The front office workers were rude, incompetent, and negligent at best."
— WebMD"Customer service for family health is horrible. negative stars I would. They will charge you for. No docs left, one PA in urgent care who is very nice."
— Yelp"been going to this clinic since 1994... Lassen Medical is a great clinicAnd their Urgent Care is wonderful"
— HealthgradesSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Shasta and Lassen Counties — Regional Market Report 2025 - California Health Care Foundation — Jan 29, 2026
- Shauna Williams — Apr 15, 2026
- Shasta and Lassen Counties face ‘dire’ health care access challenges, according to new report – Shasta Scout — Feb 11, 2026
- Banner to sell California hospital to Quorum affiliate — Jun 30, 2026
- Shasta and Lassen Counties — Regional Market Report 2025 - News Usa Today — Jan 30, 2026
Information sourced from the clinic's website as of July 10, 2026.
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