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Family Medicine | Regional West Health Services

Family Medicine • Red Cloud, NE • Since 1924

About

Regional West Health Services in Red Cloud focuses on family medicine as part of its broader care network. They provide primary care and family medicine services, with access to urgent, emergency, and trauma care through Regional West’s system. The organization is a nonprofit with a history dating back to 1924 and operates from Scottsbluff, Nebraska, extending care as needed through its transfer and specialty services. If you’re seeking a specific family medicine clinician or clinic location in Red Cloud, please specify and I can narrow down further.

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Clinic Type

Family Medicine

Address

4021 Ave B, Scottsbluff, Nebraska 69361, US

Phone

308-635-3711

Email

FAST@rwhs.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.rwhs.org/services/family-children/family-medicine

Services Offered

Preventative care and checkups
Acute illness care for children and adults
Chronic disease management
Newborn and pediatric care
Geriatric care
Fracture care
Minor medical procedures
Annual physicals (health maintenance, work, school, or insurance)
Women's health (annual pelvic exams, Pap smears, and family planning)
Immunizations
Cancer screening
Laboratory services
Comprehensive Weight Management

Team

Regional West Physicians Clinic-Family Medicine staff, Not specified — Physicians and staff

Insurance & Payment

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Charges are payable at the time treatment or services are given. Patients with insurance are expected to pay the amount of their insurance co-pay at the time of service. Patients without insurance are expected to pay in full the day services are provided. We realize that medical services are not always planned for, and payment plans are available.

Languages Spoken

English

Current Offers

ChartSpan care management program for Medicare patients (24/7 care line, personalized care plans)

FAQs

What locations serve Family Medicine?

Three locations: Scottsbluff, Gering, and Morrill.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD Care (individual provider): 4.5/5 (13 ratings) (13)
Vitals (individual provider): 4.7/5 (3 ratings) (3)
Vivian Health (hospital facility): 2.8/5 (35)

Patients praise

Practitioners perceived as thorough and caring
Providers listen to medical concerns and explain treatments well
Accessible for general family medicine needs

Common complaints

Billing department issues (errors, double billing, difficulty reaching staff)
Perceived lack of customer service professionalism
Long wait times for resolution of billing problems

"The providers and medical care have been mostly positive over the past six years I have used Regional West. However, there billing department and customer service are the worst group of people I have ever dealt with."

— Trustburn reviews of Regional West Health Services

"Very thorough, genuine sense of concern, explains things well."

— Patient review on WebMD for Red Cloud family medicine provider

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].