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Clinic Type

Birthing Center

Address

Phone

877-858-0398

Email

Opening Hours

We’ve expanded phone hours to 7 a.m. – 7 p.m. for primary care and many specialties. Hours may vary by department.

Telehealth

TeleOB video technology; Teleneonatology; Virtual prenatal care

Services Offered

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Blue Distinction Center for Maternity Care (Blue Cross Blue Shield Association)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • US News & World Report: 4 out of 5 stars (Patient Experience Score)
  • Birdeye (Aggregate): 2.6 stars (188 reviews)
  • CMS HCAHPS (2024): 4 out of 5 stars

Patients praise

  • High willingness to recommend the facility (91-92% reported)
  • Attentive, informative, and kind nursing and medical staff reported by maternity patients
  • Designated as a Blue Distinction Center for Maternity Care
  • Strong overall patient experience scores (4 out of 5 stars)
  • Supportive environment for both patients and their families

Common complaints

  • Concerns regarding inadequate assessment in emergency services
  • Reports of unprofessional staff communication in non-maternity departments
  • Dissatisfaction with the formal complaint process

"I was surprised by how well they took care of all of us... The nurses were so attentive to me and did everything they could to make sure I was comfortable. But, they also took care of Luc and my mom and sister, who came to be with me. They really went above what I was expecting."

Patient story on Mayo Clinic Health System website

"Dr. Hoang and Nurse Reagan both listened to my concerns, acted on said concerns, and treated me with kindness and humility. Thank you!"

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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