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Clinic Type

Pediatrics and Adolescent Medicine

Address

331 S. Main St., Suite H, Rice Lake, WI 54868; 1025 Marsh St., Mankato, MN 56001; 611 First Ave., Chippewa Falls, WI 54729; 32021 County Road 24 Blvd., Cannon Falls, MN 55009

Phone

877-858-0398

Email

Opening Hours

We’ve expanded phone hours to 7 a.m. – 7 p.m., Monday – Friday, for primary care and many specialties. Hours may vary by department.

Telehealth

Virtual visits offered; Primary Care On Demand for ages 3+ (virtual care, 24/7, evenings/weekends/holidays)

Emergency Care

If severe symptoms or medical emergency, call 911 or go to nearest emergency department.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

Do you offer virtual visits?

Virtual visits are offered in addition to in-person visits. Both may be scheduled through the patient portal, the Mayo Clinic App or by calling your preferred Pediatric & Adolescent Medicine location.

Do you have an after-hours number in case of emergency?

Always call 911 in case of an emergency. For after-hours help with other issues, get virtual care 24/7 through the Primary Care On Demand app or review our convenient care options.

What are my payment options, and do you offer financial assistance?

Our Patient Account Services representatives can assist you with any issues related to billing and insurance. We also offer financial assistance if you are unable to pay for care due to financial hardship.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 2.6 out of 5 stars (188 reviews)
  • U.S. News & World Report: 4 out of 5 stars (Patient Experience Score)
  • Centers for Medicare & Medicaid Services (CMS): 4 out of 5 stars (CMS Overall Hospital Quality)

Patients praise

  • High patient willingness to recommend the facility (approx. 91% reported in some assessments)
  • Strong performance in hospital quality benchmarks, including CMS 4-star ratings and recognized clinical quality rankings
  • Generally favorable ratings for nurse and doctor communication in formal patient surveys

Common complaints

  • Concerns regarding administrative practices and billing processes
  • Reports of long waiting times for appointments and in-clinic delays
  • Mixed reviews concerning provider communication and the quality of clinical assessments in the emergency department
  • Occasional patient perception of impersonal care or prioritized financial interests

"Recieved excellent ER care and was pleasantly surprised when I called to pay my bill that they had given me a "charitable write-off"... Great care."

Birdeye/Google Review

"I would not have given ANY stars if that was an option. The worst clinic I have ever seen... Very obvious it isn't about the patients but how much money they can make."

OpenGovNY User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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