Gastrointestinal Services - Shasta Regional Medical Center
Gastroenterology / Endoscopy Center • Redding, CA • Since 1945
About
Gastrointestinal Services at Shasta Regional Medical Center (Redding, CA) - Overview: Shasta Regional Medical Center is a private, general acute-care hospital in Redding, part of Prime Healthcare Services. The facility provides a range of inpatient and outpatient services, including emergency care and specialty departments. - Relevance to GI: The hospital employs gastroenterology-related staff and roles (e.g., physicians, endoscopy/GI clinicians) and offers comprehensive patient care through its medical staff and departments. Specific GI procedures, endoscopy, colonoscopy, or GI clinic details are not explicitly listed in the provided highlights. - Notable context: Hospital has a long-standing history (opened 1945) with 226 beds and an emphasis on patient safety, quality care, and clinical excellence. It operates a basic Emergency Department and supports various clinical services via its medical leadership and department directors. If you need, I can look for more detailed GI-specific services (e.g., endoscopy, colonoscopy, GI clinics, or gastroenterology specialists) on the site or provide contact resources for the GI department.
Clinic Type
Gastroenterology / Endoscopy Center
Address
Shasta Regional Medical Center GI Lab
Phone
530-242-6122
SRMC-GI@primehealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Services available
Services Offered
Technology & Equipment
Team
Insurance & Payment
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The page notes that referrals are accepted and Dr. Chandrasekaran accepts Medicare, Aetna, Blue Cross, United Healthcare, and other major insurance plans.
Languages Spoken
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FAQs
What procedures are offered?
EGD, Colonoscopy, Sigmoidoscopy, Anoscopy, ERCP, Esophageal Dilation, Endoscopic Mucosal Resection, Endoscopic Submucosal Dissection, Botulinum Toxin Injection, Stent Placement, PEG, Feeding Tube Replacement, Endoscopic banding
What is the referral process for GI services?
Referrals are processed within 2 business days, and patient appointments are typically scheduled within 10 business days.
Who is Dr. Prathibha Chandrasekaran, MD?
Board-C-certified Gastroenterologist; Associate Program Director of Internal Medicine at Shasta Regional Medical Center; Medical Director of the Endoscopy Lab; Assistant Professor of Internal Medicine at Touro University California.
What insurance plans are accepted?
She is accepting Medicare, Aetna, Blue Cross, United Healthcare, and other major insurance plans.
How can referrals be sent to the GI Lab scheduler?
Office can send referrals directly to the GI Lab scheduler.
What is the fax number for GI Lab communications?
530-244-5407.
What is the contact number for the GI Lab?
530-244-5121.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health (facility): 2.8 (21 reviews)
- Steerhealth Intake (facility): Not clearly stated in provided snippet (Multiple reviews shown (exact count not stated))
- Healthgrades (hospital): Not clearly stated in provided snippet (Not clearly stated in provided snippet)
- Yelp (hospital): Not clearly stated in provided snippet (Not clearly stated in provided snippet)
- WebMD (gastroenterologist - Dr. Prathibha Chandrasekaran): 2.5 (39 ratings)
- Healthgrades (gastroenterologist - Dr. Leo Eickhoff): 4.6 (11 reviews)
- Healthgrades (gastroenterologist - Dr. B Nicholas Namihas): 4.0 (5 reviews)
Patients praise
- Some patients report compassionate, professional care and good bedside manner (including GI-related procedures)
- Staff responsiveness/helpfulness during scheduling/check-in is praised
- Some GI physicians (e.g., Dr. Leo Eickhoff) receive high patient ratings with positive comments about professionalism and caring
Common complaints
- Some patients report poor ratings for the hospital experience overall (e.g., low facility rating on Vivian)
- Negative experiences/complaints exist, including rude/disrespectful behavior reported by a gastroenterology patient
- Some doctor ratings are very low on WebMD (GI physician)
"“I’m giving the receptionist in Radiology 5 stars for helping me out during a very rough time… she was understanding and helpful… scheduled my two procedures back to back so that I did not have to return again.”"
— Steerhealth Intake review snippet for Shasta Regional Medical Center"“Triage nurse was very rude & had no compassion…”"
— BBB Business Profile – Shasta Regional Medical Center (latest review excerpt)"“Dr. Namihas was very rude and disrespectful… asked him if he wants to live this way… I would not recommend him to anyone.”"
— Healthgrades – Dr. B Nicholas Namihas review excerptSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Redding Chico Eureka — Mar 3, 2026
- SRMC Alert: Urgent Colon Cancer Rise in Younger Adults - QuantoSei News — Mar 4, 2026
- Minimally Invasive Heart Procedure Team Performs Remarkable 500th Procedure - Best Hospital in Redding CA — Aug 23, 2025
- Redding Chico Eureka — Feb 4, 2026
- Shasta Reginal Medical Center is nationally recognized for its commitment to providing high-quality cardiovascular care - Best Hospital in Redding CA — Aug 14, 2025
Information sourced from the clinic's website as of July 10, 2026.
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