Shasta Regional Medical Group - Primary Care Redding, CA
Primary Care • Redding, CA
Clinic Type
Primary Care
Address
—
Phone
530-605-4260
hr-prime@primehealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google and Birdeye): 2.9/5 stars (63 reviews)
- Vivian Health: 2.8/5 stars (21 reviews)
Patients praise
- Gratitude for hard-working staff and nurses in specific units
- Some patients report convenient and kind NP and office staff experiences
- Solid performance on certain clinical quality measures like preventive screenings
Common complaints
- Allegations of patient dumping (hospital level)
- Reports of unprofessional, rude, or demeaning staff behavior
- Concerns regarding poor working conditions and nurse-to-patient ratios
- Complaints regarding triage care and lack of compassion
"Unprofessionalism is what you will get at this location. Demeaning service poor attitudes non-patient oriented care."
— Birdeye Review (George G.)"Triage nurse was very rude & had no compassion. I was told to come back to the [hospital] due to constant chest [pain] by my Doctor, the triage nurse said she could not treat my chest pain... & said 'What do you expect me to do for you?'"
— BBB Review (Dawn V.)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- CalPERS Partnership Delivers More Primary Care Choices in Shasta Area - CalPERS PERSpective — Apr 23, 2026
- Shasta County health care crisis linked to politics, report finds — Mar 13, 2026
- Redding Chico Eureka — Jan 8, 2026
- Shasta County Is Already in a Medical Crisis which will only worsen if nothing is done — Sep 2, 2025
- Jane K. Simard, PA - Physician Assistant in Redding, CA — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
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