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Clinic Type

Behavioral Health

Address

San Bernardino County, California

Phone

(800) 398-0018

Email

DBHInnROADsReferrals@dbh.sbcounty.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Urgent behavioral health crisis services available; no appointment necessary at centers

Services Offered

  • Urgent behavioral health services
  • Substance Use Disorder and Recovery Services (SUDRS)
  • Outpatient clinics and services
  • Other services and supports
  • Patients’ rights advocacy
  • Workforce education and training
  • Electronic health record (myAvatar/NX) training
  • We2 Wellness Program
  • Office of Patients’ Rights
  • Uniform Method of Determining Ability to Pay (UMDAP)
  • Crisis intervention and assessment/referral
  • Medication support
  • Case management
  • Educational workshops
  • Prevention and early intervention services

Technology & Equipment

  • myAvatar electronic health record (NX upgrade)
  • WE2 Program (Wellness, Weight Loss, Emotion Control, and Exercise)

Team

  • San Bernardino County Department of Behavioral Health — Organization

Insurance & Payment

—

Languages Spoken

—

FAQs

What services does DBH offer?

DBH offers urgent behavioral health services, outpatient mental health clinics, substance use disorder recovery services (SUDRS), crisis intervention, assessment/referral, individual/group therapy, medication support, case management, and prevention/early intervention programs.

Commitments

  • No DBH client or potential client will be denied access to services due to inability to pay. Uses a sliding scale (UMDAP) based on family size, income and assets.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Inland Psychiatric Medical Group): 4.5/5 stars (672 reviews)
  • Facebook (San Bernardino County DBH): 88% recommend (33 reviews)

Patients praise

  • High percentage of positive recommendation on social media platforms
  • Appreciation for staff members who foster comfortable and non-judgmental environments
  • Professional growth opportunities and benefits for employees within the county system

Common complaints

  • Reports of technical issues with telehealth appointments
  • Allegations of discriminatory treatment by some providers
  • Concerns regarding communication and accessibility in patient care

"He [the doctor] created a non-judgmental environment. I love his ability to make his patients feel comfortable and at ease. I highly recommend him to anyone seeking psychiatric care."

— Birdeye review for Inland Psychiatric Medical Group (Redlands)

"Instead of showing to the video appointment, Dr Desai called me and insisted on making it a phone appointment. Three minutes into the call, the call became very garbled... I waited, and... [no one showed up]."

— Birdeye review for Inland Psychiatric Medical Group (Redlands)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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